Media Releases 2022
TELCOS LATEST COMPLAINTS IN CONTEXT REPORT24/06/2022 - Communications Alliance today released its Complaints in Context report for the January – March 2022 quarter. Although the index reveals a slight rise in the overall complaint ratio compared to the previous quarter, it is still 30 per cent lower than the result for the same quarter last year.
2022 Media Release 7
TELCOS ACT TO IMPROVE ASSISTANCE TO THOSE AFFECTED BY DOMESTIC AND FAMILY VIOLENCE05/05/2022 - Communications Alliance is reviewing and improving its industry guideline, Assisting Customers Experiencing Domestic and Family Violence.
2022 Media Release 6
2022 ACOMMS – AUSTRALIA’S COMMUNICATIONS INDUSTRY AWARDS – NOW OPEN FOR ENTRIES28/03/2022 - Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – now with 13 categories celebrating performance excellence in innovation, customer service, artificial intelligence, digital platforms, cyber security & online safety, the space sector, diversity and inclusion and product solutions across the breadth of the telecommunications sector.
2022 Media Release 5
AUSTRALIA URGED TO PROMOTE SATELLITE-BASED MOBILE BROADBAND TO SUPPORT PEOPLE AND GOODS ON THE MOVE24/03/2022 - Australia’s space sector has urged Government and regulators to harness the benefits of new earth station technologies to help Australians stay connected to high-speed broadband while ‘on the move’.
2022 Media Release 4
RECORD-LOW TELCO COMPLAINT NUMBERS IN LATEST COMPLAINTS-IN-CONTEXT REPORT15/02/2022 - Telcos have achieved the lowest-ever recorded complaint rates in the latest Complaints-in-Context report, released today by Communications Alliance.
2022 Media Release 3
PUBLIC COMMENT SOUGHT ON NEW INDUSTRY INITIATIVE TO COMBAT SCAM TEXT MESSAGES09/02/2022 - A strengthened draft Anti-Scam Industry Code - which now targets scam SMS messages as well as phone calls - has been released for public comment by Communications Alliance.
2022 Media Release 2
COMMUNICATIONS ALLIANCE URGES ASSESSMENT OF COST AND BENEFITS OF A CONSUMER DATA RIGHT FRAMEWORK IN TELECOMMUNICATIONS24/01/2022 - The Federal Government must undertake a regulatory impact assessment of the costs and benefits flowing from its decision today to designate telecommunications as an industry sector that will be subject to the Consumer Data Right (CDR) regime.
2022 Media Release 1