Drafts for Public Comment

In the course of preparation of a Communications Alliance Publication, a draft is released for public comment. Immediately below is/are the current draft(s) that is/are available for public comment. Drafts may be downloaded and reviewed off-line.

Want to submit a comment on a draft document?

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Current Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.


Expired Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

The documents listed below are drafts on which the period for public comment has ended. These documents are provided for reference.


Comment Sought on New C666:2021 Existing Customer Authentication Industry Code

DR C666:2021

Communications Alliance is seeking public comment on a new Industry Code designed to strengthen customer authentication in the telecommunications sector, including to combat fraud perpetrated via communications services.

The new Code C666:2021 Existing Customer Authentication, will work in concert with other regulatory safeguards, including the Pre-Port Verification Standard and the Reducing Scam Call Industry Code, to seek to minimise scamming and fraud for all Australian telecommunications users.

The Code has been developed to provide a framework for an approach to customer authentication that includes, a focus on desired outcomes and flexibility for the use of customer authentication measures which will ultimately limit to the opportunity for fraudulent activity, in particular any action that could result in a customer losing access to their telecommunications service.

Information on the Operations Reference Panel which provided oversight for the Code development, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSED AT 5:00 P.M. (AEST) ON MONDAY 20th SEPTEMBER 2021.

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