Communications Alliance - Fact Sheets & Brochures

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Fact Sheets & Brochures

Factsheets and Brochures

VoIP

What you should tell your customers about their Internet Telephone/ VoIP Service (93.6 KB)

Access to emergency services for users of VoIPand Internet Telephony (75.5 KB)

VoIP Security – what you can do about it as a VoIP or Internet Service Provider (73.1 KB)

A basic guide to VoIP technical terms and issues (90.2 KB)

VoIP Customer Booklet (483.0 KB)

VoIP Service Provider Guide (311.7 KB)

VoIP Service Provider Guide (423.0 KB)

VoIP Customer Booklet (637.5 KB)

Industry

TIO - Your obligations as a VoIP Service Provider (114.1 KB)

TIO - Your obligations as a Service Provider (112.9 KB)

Complaint Handling - Your obligations as a Service Provider (119.6 KB)

Some facts about short messaging to 13/1300 numbers for corporates (73.6 KB)

XDSL provision from a DSLAM in a customer building (742.7 KB)

Guidance for Suppliers in providing information on the accessibility features of telephone equipment (141.6 KB)

Consumer

Some facts about short messaging to 13/1300 numbers for consumers (75.5 KB)

Mobile Premium Services Code 2012 - what you need to know (137.1 KB)

Mobile Network Performance – Consumer Guide (540.2 KB)

Guide For Internet Users (127.3 KB)

Calling Number Display (49.4 KB)

Information to Consumers - TCP Code (78.1 KB)