Media Releases/News
Local communities and councils to have better information and consultation under Mobile Phone Base Station Deployment Code
18/03/2025 - Local communities and councils will have access to better information and improved consultation about proposed new mobile phone base station deployments, under a revised Industry Code developed by Communications Alliance.2025 Media Release 8
Telcos band together to improve customer outcomes in first Enhanced Care Dialogue meeting
13/03/2025 - Communications Alliance, the peak body of the telecommunications industry, has hosted the first meeting of the Enhanced Care Dialogue – a new group where telcos have banded together to improve customer outcomes, particularly for customers in vulnerable circumstances.2025 Media Release 7
Telcos step up to help customers impacted by Cyclone Alfred
09/03/2025 - Telcos have stepped up to help customers impacted by ex-Tropical Cyclone Alfred, providing a range of assistance packages while working day and night to keep networks operational.2025 Media Release 6
Comms Alliance sets agenda for future of satellite services with WRC-27 position paper
27/02/2025 - Communications Alliance has set out an agenda for the future of satellite services in preparation for World Radiocommunications Conference 2027 (WRC-27).2025 Media Release 5
CEO Luke Coleman Interviewed on ABC Radio Brisbane on Banks Refunding Scam Victims
26/02/2025 - The speech by Luke Coleman, CEO of Comms Alliance, at the CommsDay Regional and Remote Forum, addresses three strategic priorities: strong consumer protections, secure and resilient critical infrastructure, and a sustainable investment environment.CEO Luke Coleman Speech to CommsDay Regional and Remote Forum
Comms Alliance welcomes new laws to combat scams
13/02/2025 - Communications Alliance, the peak body of the telecommunications industry, has welcomed the passage of new laws which will help protect Australians from harmful scams.2025 Media Release 4
Communications Alliance calls for bipartisan support of Enhancing Consumer Safeguards Bill
12/02/2025 - Communications Alliance, the peak body of the telecommunications industry, has called for bipartisan support of new legislation which will uplift regulatory protections for telecommunications consumers.2025 Media Release 3
Communications Alliance appearance before Senate Economics Committee inquiry into Scams Prevention Framework Bill
03/02/2025 - Communications Alliance CEO Luke Coleman and Deputy CEO Christiane Gillespie-Jones appeared before the Senate Economics Committee regarding the Scams Prevention Framework legislation currently before Parliament.Communications Alliance appearance before Senate Economics Committee inquiry into Scams Prevention Framework Bill
New Code to Improve G.fast Performance and Competition, End of an Era for ULLS
03/02/2025 - Communications Alliance has unveiled an updated industry Code to improve performance and competition on G.fast and VDSL2 high-speed broadband services, while also seeking to deregister legacy codes dealing with outdated ULLS (Unbundled Local Loop Services) technologies.2025 Media Release 2
COMMS ALLIANCE SUPPORTS PROPOSED NEW CONSUMER PROTECTIONS IN CONCERT WITH REVISED TCP CODE
21/01/2025 - Communications Alliance, the peak body of the telecommunications industry, has announced its support for strong new consumer protections powers for the regulator, the Australian Communications and Media Authority (ACMA), in concert with a revised Telecommunications Consumer Protection (TCP) Code.2025 Media Release 1
CEO Luke Coleman Interviewed on ABC Radio Brisbane on Banks Refunding Scam Victims
14/01/2025 - Luke Coleman, CEO, was interviewed by ABC Radio Brisbane regarding the ongoing issue of banks refunding customers who fall victim to scams. In the interview, he discussed the current state of consumer protection and the responsibility of financial institutions in addressing fraud-related losses.CEO Luke Coleman Interviewed on ABC Radio Brisbane on Banks Refunding Scam Victims