Documents under review

All Communications Alliance published documents (Code/Guideline/Standard) are reviewed from time to time.

Review aims

To identify:
  • any existing issues with the document;
  • whether any process improvement is required, from operational experience in dealing with the document;
  • any gaps in the document;
  • clarifications that improve requirements;
  • whether the document is meeting the needs of industry and the community satisfactorily; and
  • expected impact of technology changes.
The document review will focus on its obligations and what it delivers, rather than compliance with the document, noting that it operates in the current legislative framework.

Review process

The Communications Alliance Document Maintenance Policy and Process defines the policy on the review of Communications Alliance documents.

All comments received will be considered by representatives of stakeholders to prepare a specific recommendation and reasons to revise, reconfirm or withdraw the published document.

Outcomes of the review

The outcome of the review of a document will be a decision to revise, amend (in the case of Standards), reconfirm or withdraw the published document.

Note that a review will not necessarily lead to the document being changed with a new version being published.

Want to submit a comment on document under review?

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

Documents under review – open for comment


Documents under review – comment period expired

The comment period has expired for the documents under review listed below.


Communications Alliance seeking review comments on G630:2006 Accessibility of Payphones Industry Guideline

Communications Alliance is seeking comments for a scheduled review of the following Guideline:

G630:2006 Accessibility of Payphones Industry Guideline.

This Guideline is for use by payphone providers and telecommunications equipment suppliers and is intended to provide guidance in the design and provision of payphones to:
(a) maximise accessibility for people with a disability, such as consideration of the handset design, mounting height and siting,etc.;
(b) ensure sufficient flexibility so as not to inhibit the overall provision of public and private payphones;
(c) provide guidance to payphone operators in meeting their obligations under the Disability Discrimination Act 1992; and
(d) have regard to overseas requirements in the design and provision of payphones.

The aim of the review is to identify any existing issues with the Guideline;

  • whether any process improvement is required, from operational experience in dealing with the Guideline;
  • any gaps in the Guideline;
  • clarifications that improve requirements;
  • whether the document is meeting the needs of industry and the community satisfactorily;
  • expected impact of technology changes; and
  • whether a need exists to amend, reconfirm or withdraw the Guideline.

The Guideline can be downloaded from here.

Further information can be found on the Documents under review webpage.

All submissions are due by 5:00 p.m. (AEST) on Friday 17 May 2019.

Submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Communications Alliance seeking review comments on C647:2017 NBN Access Transfer Industry Code

Communications Alliance is seeking comments for a scheduled review of the following Code:
C647:2017 NBN Access Transfer
Industry Code.

This Code describes the minimum processes between Customers, RSPs, Access Seekers and Access Providers for the post-migration transfer of fibre access services over the NBN and seeks to minimise Customer impacts during the Transfer of an active NBN Service between RSPs.

The aim of the review is to identify any existing issues with the Code;

  • whether any process improvement is required, from operational experience in dealing with the Code;
  • any gaps in the Code;
  • clarifications that improve requirements;
  • whether the document is meeting the needs of industry and the community satisfactorily;
  • expected impact of technology changes; and
  • whether a need exists to amend, reconfirm or withdraw the Code.

The Code can be downloaded from here.

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions closed at 5:00 p.m. (AEST) on Friday 15 March 2019. Submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

Comments on NBN Access Transfer

  • nbn (116.8 KB)
  • TIO (121.1 KB)