2025 TELECOMMUNICATIONS INDUSTRY EXCELLENCE AWARDS FINALISTS ANNOUNCED

4 June 2025: Communications Alliance has announced the finalists for ten award categories at the upcoming Telecommunications Industry Excellence Awards. The 2025 award winners will be honoured at Communications Alliance’s annual gala dinner on the evening of 24 July at the Sofitel Sydney Wentworth.

“The 2025 Telecommunications Industry Excellence Awards finalists highlight the outstanding success of the Australian telecommunications sector over the past year,” said Communications Alliance CEO Luke Coleman.

“The TIE Awards provide a showcase for the industry’s achievements across a range of categories – including contribution to society, commitment to customer service, and the annual Communications Ambassador award – as well as technology and product innovations which have delivered better services for all Australians.”

The Awards are proudly presented by Communications Alliance, with the invaluable support of our sponsors: Symbio is the 2025 Title Sponsor of the Telecommunications Industry Excellence Awards, with Ericsson, Mirait as Silver Sponsors, and Bird & Bird and Cisco as Bronze Sponsors.

The 2025 Telecommunications Industry Excellence Awards finalists are:

2025 Communications Ambassador

• Announced on the night

Commitment to Customer Service

• Amplitel - Amplitel Customer Portal – Omnichannel Support
• Leap Telecommunications - Redesigning the customer service journey
• Optus - Expert AI, QA AI auto evaluation and AI Concierge
• Tata Consultancy Services - Robust Process for Alternate Power Source Management

Consumer Champion Award

• Aussie Broadband - Nikki Kovacevic
• Telstra - Chris Dodds

Contribution to Society

• NBN Co - nbn First Nations Community Wi-Fi program
• NBN Co - The School Student Broadband Initiative
• Telstra - Telstra Top Up program
• The Concordia Initiative - The Concordia SIM Program

Innovation in Infrastructure Security and Resilience

• BAI Communications - Broadcasting Resilience Program
• Ventia and Telstra InfraCo - Cutting edge digital infrastructure for the National Communication Museum
• Vocus - Vocus resilient digital infrastructure

Innovation in Mobile

• Ericsson - Ericsson Private 5G
• More Telecom - CommBank Yello-More Mobile App Integration
• Optus - Optus Network Trial
• TPG Telecom and Optus - Regional Sharing Agreement (Multi-Operator Core Network – MOCN)

Innovation in Networks, Products, and Technology (Large)

• NBN Co - nbn Fibre Connect
• Optus - Expert AI and QA AI auto evaluation
• TPG Telecom and Optus -  Regional Sharing Agreement (Multi-Operator Core Network – MOCN)
• Vocus -  Private 4G/5G network solutions

Innovation in Networks, Products, and Technology (SME)

• IMZI - Redefining Campaign Autonomy – The IMZI Campaign Management Portal
• Prospecta Utilities - Private 5GmmWave Fixed Wireless Access Network: GemLife Gold Coast
• Quantium Telstra - Scam Indicator
• Speedcast - Speedcast’s Patented Network Optimization Technologies

Innovation in Satellite Services

• Ericsson - Cellular & Satellite Utilities In-Vehicle Connectivity
• NetVault - Project Halo
• Vocus - Vocus Starlink Ethernet Access & Starlink Cloud Hosted Mobile

Innovation in Vendor Technology

• Cisco - Cisco Hypershield
• Ericsson – World’s First 5G Radio FDD triple band Massive MIMO Innovation
• Nokia - Revolutionising Regional Connectivity with 5G Innovation
• Ventia and Telstra - State-of-the-Art Mobile Connectivity at the Iconic Sydney Opera House