Drafts for Public Comment

In the course of preparation of a Communications Alliance Publication, a draft is released for public comment. Immediately below is/are the current draft(s) that is/are available for public comment. Drafts may be downloaded and reviewed off-line.

Want to submit a comment on a draft document?

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Current Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

Comment Sought on Draft Industry Code DR C637:2011 Incorporating Variation No.1/2017 Mobile Premium Services

DR C637:2011 (625KB)

Communications Alliance is seeking public comment on the draft Code C637:2011 Incorporating Variation No.1/2017 Mobile Premium Services

The Mobile Premium Services Code establishes obligations for appropriate community safeguards and customer service requirements upon suppliers of Mobile Premium Services.

The following Variations to the Code have been proposed:

  • removal of the term ‘Free Msg’ to avoid confusion some consumers are experiencing and to improve the information communicated to consumers;
  • inclusion of the option for End Carriage Suppliers to resolve complaints relating to Mobile Premium Services directly with their Customer; and
  • addition of the term ‘Personal Information’ to align with the Privacy Act.

The draft Code can be downloaded from the Drafts for Public Comment page along with further information on how to submit comments.  Information on the Working Committee which developed the Code, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSES AT 5:00 P.M. (AEST) ON THURSDAY 27 JULY 2017.


Comment Sought on Draft Industry Guideline DR G609:2017 Priority Assistance for Life Threatening Medical Conditions

DR G609:2017 (519KB)

Introductory Statement (69KB)

Communications Alliance is seeking public comment on the draft Guideline G609:2017 Priority Assistance for Life Threatening Medical Conditions.

The Priority Assistance for Life Threatening Medical Conditions Guideline is intended to replace the Priority Assistance for Life Threatening Medical Conditions Code ACIF C609:2007. The Code is to be submitted to the ACMA for deregistration.

The provision of Priority Assistance is a condition imposed onto Telstra as part of its Carrier Licence. It means that Telstra residential customers with a diagnosed life-threatening medical condition (based on eligibility criteria) or a person living in their home, can register as a priority customer in relation to requests for service connection or rectification of a fault of their fixed voice service. The provision of Priority Assistance is not a licence condition for other carriers.

In an attempt to have an equivalent service in place with other service providers, the Priority Assistance Code was developed as an Industry Code in 2003.  The Industry Code replicated the key points of the Telstra Licence Conditions, to offer similar arrangements if they meet the minimum requirements for connection, fault rectification, reliability of residential standard telephone services, provision of interim services and wholesale arrangements.

It would appear that the Code has had the effect of discouraging equivalent type services from other service providers, thus depriving the community of alternate Priority Assistance services and broadening their availability.

The intent of changing the Industry Code to an Industry Guideline is to remove the compulsory elements of the Code whilst also giving service providers guidance on what might be offered. This would allow service providers greater flexibility to craft and provide solutions for their customers without the risk of breaching regulatory compliance under a mandated approach.

The draft Guideline can be downloaded from the Drafts for Public Comment page along with further information on how to submit comments. Information on the Working Committee which developed the Guideline, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSES AT 5:00 P.M. (AEST) ON THURSDAY 27 JULY 2017.


Expired Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

The documents listed below are drafts on which the period for public comment has ended. These documents are provided for reference.


Comment Sought on Draft Industry Guideline DR G654:2017 Internet of Things Security

DR G654:2017 Internet of Things Security (542KB)

Communications Alliance is seeking public comment on a draft guideline designed to provide comprehensive, top-level guidance to:

  • promote a ‘security by design’ approach to the Internet of Things (IoT);
  • assist industry to understand the practical application of security and privacy for IoT device use;
  • be utilised by the IoT industry and digital service providers that use or provide support services for IoT deployments; and
  • assist industry to understand the relevant legislation around privacy and security.
This Guideline was originally developed and published by IoT Alliance Australia (IoTAA). Communications Alliance, as a founding member of IoTAA and as the primary telecommunications industry body in Australia, with established structures for public consultation and document revision processes, has agreed to review the IoTAA Internet of Things Security Guideline and to seek feedback from a variety of stakeholders through a process of public consultation.

Any comments received during public comment will be considered by a Working Group and, where appropriate, be incorporated into a revised version of the Guideline and published as Communications Alliance Industry Guideline G654:2017 Internet of Things Security. It is anticipated that IoTAA will equally adopt the revised version.

A copy of the Guideline can be found here on the Communications Alliance website.

PUBLIC COMMENT PERIOD CLOSED AT 5.00PM (AEST) ON FRIDAY 7 JULY 2017.


Comment Sought on Draft Industry Code DR C555:2017 Integrated Public Number Database (IPND)

DR C555:2017 Integrated Public Number Database (IPND) (461KB)
DR G619:2017 IPND Data (1,332KB)

Communications Alliance is seeking public comment on the revised draft Code C555:2017 Integrated Public Number Database (IPND) and its associated draft Guideline DR G619:2017 IPND Data.

The Integrated Public Number Database (IPND) is an industry-wide database of all Public Number Customer Data (PNCD). The IPND serves as a repository of PNCD which broadly includes the Number, the Customer name, service address and Directory Related Services’ information which can be used, for example, to assist in the provision of emergency services and law enforcement. The IPND has the benefit of simplifying the provision of, and access to personal information necessary to manage public safety and well-being.

This 2017 revision seeks to deliver on the specific recommendations that came out of the 2015 IPND Review by the Department of Communications and the Arts, which were:

  1. Emphasis on stronger industry practices to support IPND Data Providers use of validation practices to improve data quality;
  2. Developing guidance for Data Providers to implement processes that allow subscribers to easily view and correct their IPND records;
  3. Establishment of awareness raising measures to highlight to subscribers the importance and need for providing correct information to their CSP, in order to ensure the IPND record is accurate.

The Code reflects practices that are the only achievable and practical approach to dealing with these matters.

This revision also aligns definitions and service types with the Numbering Plan.

Information on the Working Committee which developed the Code, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON FRIDAY 7 JULY 2017.

Comments on Integrated Public Number Database (IPND)


Industry Managed Numbering Arrangements Consultation Paper

CA Industry Managed Numbering May 2017 (355 KB)

The Industry Managed Numbering Consultation Paper sets out the preferred approach of Communications Alliance to take on the management of telecommunications numbering. The proposed numbering scheme would transfer numbering management from the Australian Communications and Media Authority (ACMA) to Communications Alliance, as the peak body representing the telecommunications industry.

The proposal would align with principles for an industry managed numbering scheme under deregulatory proposals in the Communications Legislation Amendment (Deregulation and Other Measures) Bill 2017, currently before Parliament. Additionally, the proposal would align with complementary changes in the Telecommunications (Numbering Charges) Amendment Act 2016.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00PM (AEST) ON FRIDAY 23 JUNE 2017.