Drafts for Public Comment

In the course of preparation of a Communications Alliance Publication, a draft is released for public comment. Immediately below is/are the current draft(s) that is/are available for public comment. Drafts may be downloaded and reviewed off-line.

Want to submit a comment on a draft document?

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Current Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

Expired Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

The documents listed below are drafts on which the period for public comment has ended. These documents are provided for reference.


Comments Sought on Draft Industry Code: Telecommunications Consumer Protection Code

Explanatory Statement: 2018 Revision Explanatory Statement

Draft: DR C628:2018 (796KB)

Information on the Working Committee which revised the Code, including the Terms of Reference, can be found here

The Telecommunications Consumer Protections (TCP) Code applies to all Carriage Service Providers (CSPs) in Australia. It is a code of conduct for the Telecommunications Industry, providing consumer safeguards in the areas of sales, service and contracts, billing, credit and debt management, and for changing suppliers for mobile, landline, and internet customers. It also sets out a framework of code compliance and monitoring. The Code is registered and enforced by the ACMA.

For the avoidance of confusion, the current registered TCP Code (C628:2015, Incorporating Variation 1/2018) remains in force. The draft version of the Code (DR C628:2018) has been published for public comment purposes only.

Suppliers remain obliged to comply with the current registered version of the Code, and that is the version of the Code they will be attesting to for the Communications Compliance attestation due 1 September 2018.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSED AT 5:00 P.M. (AEST) ON FRIDAY 10 AUGUST 2018.


Comments on Telecommunications Consumer Protection Code


Comments Sought on Draft Industry Code: Mobile Phone Base Station Deployment

DR C564:2018 (1,114KB)

The Explanatory Statement can be found here.

Supplementary information relating to the code can be found here

The Mobile Phone Base Station Deployment Code is designed to:

  • allow the community and councils to have greater participation in decisions made by Carriers when deploying mobile phone base stations; and
  • provide greater transparency to local community and Councils when a Carrier is planning, selecting sites for, installing and operating Mobile Phone Radiocommunications Infrastructure.
The obligations on Carriers set out in the Code are also meant to supplement existing regulatory and legislative requirements which Carriers abide by.

Revision of the Code includes updates to notifications provided when more than one site address exists, updates to address changes made to Australia Post’s standard delivery times, blackout periods for notifications and the inclusion of electronic communications, refinements to the handling of Complaints, changes to address the current way stakeholders are notified via newspaper, electronically and social media, amendments to address the introduction of new technologies; and the review and revision of the appendices to ensure the information provided is relevant and up to date.

Information on the Working Committee that developed the variation, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSED AT 5:00 P.M. (AEST) ON FRIDAY 20 JULY 2018.


Comments on Mobile Phone Base Station Deployment


Comments sought on Draft Australian Standard on mobile and satellite customer equipment requirements

DR S042.1:2017 (575 KB)
DR S042.4:2017 (427 KB)

The General and IMT Customer Equipment Parts of the Requirements for connection to an air interface of a Telecommunications Network Standard have been revised and Communications Alliance is now seeking public comment on the proposed changes.

Part 1 specifies the general requirements and test methods for Customer Equipment for use in connection with a PMTS or a Satellite Service in order to meet the regulatory arrangements for such equipment in Australia. Proposed changes to Part 1 include: the addition of new wireless technologies including VoLTE, VoWiFi, ISIM, eUICC, GUTI and IMS; amending the general emergency service access requirement; updating and aligning with international Standards; clarifying the requirements for the Emergency Service Number 106; and the removal of user indicator requirements for PMTS and Satellite Customer Equipment.

Part 4 specifies requirements for IMT CE that is designed or intended for use in connection with an IMT public mobile telecommunications service (PMTS). Proposed changes to Part 4 include: the addition of new requirements for Carrier Aggregation, NB IoT, Cat M1 and V2X technologies, updating and aligning with international Standards; and ensuring alignment with ETSI Standards as called up under the European Radio Equipment Directive (RED).
Information on the Working Committee which developed the Standard, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEDT) ON FRIDAY 2 MARCH 2018.


Comment Sought on draft Industry Code DR C658:2017 Next-Generation Broadband Systems Deployment in Customer Cabling

DR C658:2017 Part 1 (1,944 KB)
DR C658:2017 Part 2 (2,336 KB)
DR C658:2017 Part 3 (3,099 KB)

The draft Next-Generation Broadband Systems Deployment in Customer Cabling Industry Code (DR C658:2017) is designed to prevent performance-degrading Unacceptable Interference within Customer Cabling that carries Legacy Systems (e.g. ADSL2+ technology) and/or Next Generation Broadband Systems (e.g. VDSL2 technology).

The draft Industry Code is in three Parts:

  • Part 1 requires Next Generation Broadband Systems not to emit Unacceptable Excess Power and not to cause Unacceptable Interference to other Higher Priority Deployment Class Systems or to Legacy Systems in a Shared Cable Bundle.
  • Part 2 of the draft Industry Code defines the detailed technical methods and calculations required to demonstrate those requirements are met.
  • Part 3 provides a list of defined Deployment Classes and a set of Appendices, each containing a detailed specification for a Deployment Class. It also describes the path to deemed compliance by these Deployment Class Systems.

Information on the Working Committee that developed DR C658:2017, including its Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON FRIDAY 15 DECEMBER 2017.

The Working Committee that developed DR C658:2017 received four submissions during the public comment period on DR C658:2017. They were from:


Comment Sought on Industry Code C518:2006 Call Charging and Billing Accuracy Code

Communications Alliance is seeking public comment on the C518:2006 Call Charging and Billing Accuracy Code.

The Call Charging and Billing Accuracy Code (C518) was first published in 1998 and has not undergone any required changes since its third edition in 2006. This Code, as part of an Operational Deregistration review has been proposed for deregistration and repeal.
  • The requirements of this Code are no longer fit for today’s environment, given that there are no telephony services in Australia today which are purely circuit switched telephony services.
  • The Code itself is based on the AUSTEL Technical Standard TS029-1996 which is obsolete.
  • The PSTN Test Call equipment used for making and receiving test calls for assessing compliance with the Code are at end of life with very limited support available from manufacturers.
  • The telecommunications industry is very competitive and constantly evolving, and since the introduction of this Code, many plans in the market place now include high monthly call allowances for local, national and mobile calls, or unlimited bundles.
  • The Telecommunications Consumer Protections (TCP) Code contains obligations that require suppliers to be able to verify and demonstrate Billing Accuracy.
  • The systems and process in place for conducting call charging audits are mature and stable and are reflected in the past 20 years of consistently satisfactory annual results.
The Code can be downloaded from here. You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax..  Information on the Operations Reference Panel, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON THURSDAY 7 DECEMBER 2017.

Comments on Call Charging and Billing Accuracy Code


Comment Sought on Industry Code C519:2004 End to End Network Performance for the STS

Communications Alliance is seeking public comment on C519:2004 End to End Network Performance for the STS.

The End to End Network Performance for the STS Code (C519) was first published in 1998 and has not undergone any revision changes since 2004. This Code, as part of an Operational Deregistration review has been proposed for deregistration and repeal.This Code is based on the AUSTEL Technical Standard TS027 which is obsolete.
  • With the evolution of newer technologies, C519 has effectively been replaced by G634:2013 Quality of Service parameters for Voice over Internet Protocol (VoIP) services.
  • The Code no longer has any practical value to consumers and industry due to the declining use of circuit switched networks.
The Code can be downloaded from here. You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax..  Information on the Operations Reference Panel, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON THURSDAY 7 DECEMBER 2017.

Comments on End to End Network Performance for the STS


Comment Sought on Draft Industry Code DR C637:2011 Incorporating Variation No.1/2017 Mobile Premium Services

DR C637:2011 (625KB)

Communications Alliance is seeking public comment on the draft Code C637:2011 Incorporating Variation No.1/2017 Mobile Premium Services

The Mobile Premium Services Code establishes obligations for appropriate community safeguards and customer service requirements upon suppliers of Mobile Premium Services.

The following Variations to the Code have been proposed:

  • removal of the term ‘Free Msg’ to avoid confusion some consumers are experiencing and to improve the information communicated to consumers;
  • inclusion of the option for End Carriage Suppliers to resolve complaints relating to Mobile Premium Services directly with their Customer; and
  • addition of the term ‘Personal Information’ to align with the Privacy Act.

The draft Code can be downloaded from the Drafts for Public Comment page along with further information on how to submit comments.  Information on the Working Committee which developed the Code, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON THURSDAY 27 JULY 2017.

Comments on Mobile Premium Services Code


Industry Managed Numbering Arrangements Consultation Paper

CA Industry Managed Numbering May 2017 (355 KB)

The Industry Managed Numbering Consultation Paper sets out the preferred approach of Communications Alliance to take on the management of telecommunications numbering. The proposed numbering scheme would transfer numbering management from the Australian Communications and Media Authority (ACMA) to Communications Alliance, as the peak body representing the telecommunications industry.

The proposal would align with principles for an industry managed numbering scheme under deregulatory proposals in the Communications Legislation Amendment (Deregulation and Other Measures) Bill 2017, currently before Parliament. Additionally, the proposal would align with complementary changes in the Telecommunications (Numbering Charges) Amendment Act 2016.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00PM (AEST) ON FRIDAY 23 JUNE 2017.

Comments on Industry Managed Numbering Arrangements Consultation Paper