C569:2015 Unconditioned Local Loop Service - Ordering, Provisioning and Customer Transfer
This Code provides a carrier/CSP operational framework for the ordering and provisioning of the unconditioned local loop pairs and the transfer of customers between CSPs.
The Code was updated in 2015 to:
- remove reference to provisioning activity during the cooling off period in the definition of ‘Invalid ULLS Transfer’ as this is prohibited by the Australian Consumer Law;
- remove rules on Information to be Provided to Customers, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
- remove Appendix B: Customer Authorisation Minimum Requirements – ULLS Transfer, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015); and
- reflect its publication as a Communications Alliance document.
The Code was reconfirmed in 2021 and the next review is scheduled to occur in 2026.