Sydney, 18 December 2017 - CA revised industry guideline will give clearer instructions to cablers when migrating existing customers’ telecommunications services to the National Broadband Network.

The G649:2017 Cabling existing telecommunications services in the customer’s premises for the nbn™ has been rewritten to address the complexities of the more than 40 different scenarios that Australia’s 73,000 registered cablers can encounter when making installations under the NBN multi-technology-model.

The Guideline – revised by a Communications Alliance Working Committee - has now been split into two parts. The first part covers preparation, migration and verification of services.

The second part provides a catalogue of 41 of the most common ‘before and after’ installation scenarios. The second part has been specifically designed for a cabler to use in the field on an electronic tablet.

“Registered cablers are a key component of the NBN migration process – both in terms of connecting customers to the network and also by carrying out cabling work within the home to ensure that everything is configured to work correctly,” said Communications Alliance CEO, John Stanton.

“The revised Guideline will put additional tools into the hands of cablers, which should make for fewer challenges and an improved migration process for customers.”  Cablers encounter three different possible ways for a service to come into a premises, to be migrated over to one of a possible five nbn access technologies, coupled with the possibly of ‘over-the-top’ services, such as monitored personal medical alarms, further complicating the service migration.

Communications Alliance has identified the need to get this guidance into the hands of the cabler and sees this as an important step in facilitating the rollout of the NBN.

The Guideline was developed by Communications Alliance and its members, and a copy can be found here.

Communications Alliance is the primary telecommunications industry body in Australia. Its membership is drawn from a wide cross-section of the  communications industry, including carriers, carriage and internet  service providers, content providers, search engines, equipment vendors, IT companies, consultants and business groups.

Its vision is to  provide a unified voice for the telecommunications industry and to lead  it into the next generation of converging networks, technologies and  services. The prime mission of Communications Alliance is to promote the growth of the Australian communications industry and the protection of  consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. For more details about Communications Alliance, see

Media information contact:
Kurt Graham
0431 478 558