Sydney, 3 December 2015 – Communications Alliance welcomes today’s registration of a revised Telecommunications Consumer Protections Code, by the Australian Communications and Media Authority.

The revised code acts to streamline elements of the ways that information is provided to telecommunications consumers. The revision also removes some areas of duplication in the previous code.

Communications Alliance CEO John Stanton thanked the ACMA staff and Authority for their constructive efforts throughout the revision of the code.

“Industry had hoped to achieve even more substantial reform as part of this revision but the co-regulatory process necessarily involves a reflection of the priorities of a range of stakeholders including consumers, regulators, industry and others.”


Communications Alliance is the primary telecommunications industry body in Australia. Its membership is drawn from a wide cross-section of the communications industry, including carriers, carriage and internet service providers, content providers, search engines, equipment vendors, IT companies, consultants and business groups.

Its vision is to provide a unified voice for the telecommunications industry and to lead it into the next generation of converging networks, technologies and services. The prime mission of Communications Alliance is to promote the growth of the Australian communications industry and the protection of consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. For more details about Communications Alliance, see

Media information contacts:

Communications Alliance
Hannah Ritchie
0452 404 303