TCP CODE 2024 REVIEW
Stage 3: Formal consultation on a new Code
Public consultation on draft DR C628:2025: TELECOMMUNICATIONS CONSUMER PROTECTIONS CODE closed on 28 February 2025.
Public submissions were received from 28 entities and individuals. Submission are published below.
Submissions
- ACCAN Comments (1.5 MB)
- ACCAN (484.5 KB)
- ACCC (305.7 KB)
- Arthur M (private citizen) (41.2 KB)
- AS (Private citizen) (141.7 KB)
- Bruce B (private citizen) (78.5 KB)
- CMobile (224.6 KB)
- CommCom (317.7 KB)
- DP (Private Citizen) (70.7 KB)
- FNDIAG (284.3 KB)
- IAA (155.9 KB)
- Jortel (1.2 MB)
- Konec Mobile (64.7 KB)
- Leaptel (212.4 KB)
- Mate Communicate (510.4 KB)
- Matilda Internet (29.9 KB)
- Maxotech (3.7 MB)
- More Telecom and Tangerine Telecom (217.9 KB)
- NSWTA (175.6 KB)
- OCCOM (719.8 KB)
- RRRCC (225.2 KB)
- Starlink (259.3 KB)
- Superloop (171.5 KB)
- Telequip (27.6 KB)
- TIO Appendix A (101.2 KB)
- TIO (295.3 KB)
- Department of Communications - Confidential submission, not published
- Office of the Australian Information Commissioner (OAIC) - Staff-level comments, not published
Comments, but not formal submissions, were also received from Amaysim, Aussie Broadband, Optus, Telstra, TPG-T and Symbio. For full transparency, these comments are published in the comment log.
Public consultation on draft DR C628:2025: TELECOMMUNICATIONS CONSUMER PROTECTIONS CODE is invited by 28 February 2025.
This consultation draft has been comprehensively updated and revised following an extensive consultation and iterative drafting process that started in May 2023. Information about the process and input received is available here.
When preparing submissions, please review the public consultation question paper, which:
- highlights key changes to the Code vis-à-vis the current, 2019 Code, and
- sets out a number of issues which Communications Alliance is particularly interested in understanding your views on.
You can use the Submit Comments form to submit your comments via email or Contact Us for alternative options.
All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.
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