Internet Service Provider Industry
Background
Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The move follows a decision by the Board of the IIA to seek to transfer its operations to Communications Alliance and, in due course, cease trading as a separate association.
Communications Alliance will continue this work as the leading body representing Australia’s Internet industries, and is dedicated to deliver the ongoing leadership and support needed to collectively drive the Digital Economy forward.
Its vision is to promote a faster, safer, fairer and more trusted Internet for Australia. It believes confidence in the Internet is the key to development of the Digital Economy in Australia.
Communications Alliance develops and advocates initiatives enhancing access, equity, reliability and growth of the Internet and its commercial use within Australia.
It aims to build confidence in the Internet for Australian business and consumers by providing resources, accreditation, best practice guidelines, industry representation and helping to protect privacy and security online.
Family Friendly Filter
This program provides for independent testing and certification of Internet filters according to four classes specified by the Office of the eSafety Commissioner.
Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material)
This Code is part of a suite of six Industry Codes (developed by industry associations and enforced by the regulator, the Office of the eSafety Commissioner) and two Industry Standards (developed and enforced by the Office of the eSafety Commissioner) for the online services sectors subject to the Online Safety Act 2021.
Broadly speaking, the Codes/Standards aim at reducing harm from the distribution and access to child sexual exploitation and pro-terror material, as well as material that deals with crime and violence, and drug-related content (Class 1A and Class 1B material).
The Code sets out requirements for internet carriage service providers to play an appropriate role in:
- the creation and maintenance of a safe online environment for Australian end-users;
- the empowerment of people to manage access and exposure to class 1A and class 1B material; and
- strengthening transparency of, and accountability for, class 1A and class 1B material.
More details about the Codes development process and the Codes, including the Internet Carriage Services Online Safety Code (Class 1A and Class 1B Material), can be found here.
C650:2014 iCode
The iCode aims to:
- instil cyber-security culture within Australian ISPs and their customers;
- provide consistent messaging and plain language information to customers;
- assist those customers who experience repeated compromises to their devices and develop a strategy to minimise the effect of such compromises to other customers on the ISP's network as well as customers on other ISPs' networks;
- encourage ISPs to identify compromised devices on their networks; and
- encourage ISPs to identify, communicate with each other and report any cyber security issue that may affect Australia's critical infrastructure, or may have a national security dimension; and
- implement these measures in a manner that protects the privacy of customers, consistent with relevant legislative obligations.
Interactive Gambling Code
Interactive Gambling Code 2001 (pdf 108KB)
The Interactive Gambling Code aims to:
- establish confidence in and encourage the use of the Internet;
- provide a mechanism for ISPs to meet their legal obligations in dealing with designated Internet gambling matters; and
- promote positive user relations with the Internet industry.