Mobile Phone Base Station Information
Communications Alliance is an industry representative body. We are not a provider of telecommunications services and as such we do not handle specific community inquiries. See appropriate Carrier contacts below.
The Mobile Phone Base Station Deployment Industry Code
The aim of the Mobile Phone Base Station Deployment Industry Code (C564:2025) is to help deal with the concerns of the community about the risks of exposure from radiofrequency electromagnetic energy (RF EME) by allowing the community and councils to have a greater participation in decisions made by Carriers.
Quick Info
- The Mobile Phone Base Station Deployment Industry Code (C564:2025) and the accompanying Explanatory Statement
- The Code is published by Communications Alliance
- The Code is regulated by the Australian Communication and Media Authority (ACMA)
- The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) has the responsibility for radio frequency safety in Australia
- Mobile Base Stations are listed on the Radio Frequency National Site Archive (RFNSA)
EME and health
The official position about radiofrequency radiation and health is available from
- The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
- The World Health Organization (WHO)
Information Fact Sheets
Australian Communications and Media Authority (ACMA)
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
Telecommunications Industry Ombudsman (TIO)
Additional Information Sources
- Local Government Association www.alga.asn.au
- Industry - Mobile Carriers Forum www.mcf.amta.org.au
- EMF Explained Series www.emfexplained.info
- Wireless technology and health www.emfexplained.info/?ID=24782
Complaints to the ACMA
How to make a complaint if you think a Carrier has not complied with the Mobile Phone Base Station Deployment Code..
Carrier Contacts
Telstra
Community Engagement and Mobile Deployment Governance
Email: Basestation.Enquiries@team.telstra.com
Optus
Community Relations Manager
Mobile Network Deployment Group
SingTel Optus Pty Ltd
PO Box 888, North Ryde NSW 1670
Email: communityrelations@optus.com.au
Vodafone Australia
Community Relations Manager
Vodafone Australia
Tel: 1300 302 703
Email: communityrelations@vodafone.com.au