C555:2024 Integrated Public Number Database (IPND)

C555:2024 (pdf 534kb)

The Code specifies who can supply and/or receive data to/from the IPND, as well as the obligations on use of IPND data.

Revision of the Code

This revision includes clarification of:

  • a CSPs obligations relating to recording and maintaining the accuracy of the Customers List Code (clause 4.1.1 and 5.2.2);
  • the use of International Numbers; and
  • the process if a CSP inadvertently overwrites another CSPs records (clause 5.2.8).
    It also includes processes for:
  • International Emergency Assistance Call Monitoring Centres that make International Originated Emergency Assistance Calls into Australia and information required to be included in the IPND;
  • CSPs to advise the IPND Manager if their data provision arrangements or CSP Code changes; and
  • provisions relating to CSPs keeping the IPND Manager notified of any changes to contact details.

Related Guidelines

G619.1:2024 IPND DATA

G619.1:2024 (.pdf, 1,149 KB)

Provides assistance to Data Providers and Data Users in ensuring the accurate capture and entry of data into the IPND to satisfy the needs of all Data Users, particularly emergency service organisations.


G619.2:2024 IPND DATA

G619.2:2024 (.pdf, 586 KB)

Provides assistance to Carriage Service Providers (CSPs) and Data Providers (DPs) in:

  • the implementation of processes or controls that will ensure the validation and success of their IPND PNCD Upload Files;
  • the correct processing of their PNCD records and reconciliation processes; and
  • interpreting IPND error file reports.