Industry Guidance Note (IGN 010) Handling of Life Threatening and Unwelcome Communications
Industry Guidance Note (IGN 010) (.pdf, 878 KB)
Communications Alliance has published a Customer Process (IGN010) Guidance Note intended for customers and to provide guidance on the processes set out in the C525:2017 Handling of Life Threatening and Unwelcome Communications Industry Code (the Code) without the need to read the Code.