TCP Code Revisions
On 20 May, Communications Alliance delivered a draft revised Telecommunications Consumer Protections (TCP) Code to the ACMA for consideration.
In presenting its Code package, industry acknowledged concerns expressed by ACMA Chair, Nerida O’Loughlin at the recent Comms Day Summit, about whether co-regulatory processes can deliver appropriate consumer protections in the telecommunications space, rather than a ‘lowest common denominator’ result.
CA suggested that the process and package delivered is the antithesis of ‘lowest common denominator’, with the presented draft Code offering appropriate and strengthened consumer protections, drafted through an exceptionally thorough and transparent Code review and revisions process, with industry engaging positively and constructively in a multi-step process (that is not yet complete) to consult (with a broad field of stakeholders including consumers, government and regulators), understand and address identified issues.
Although the detail of the draft code perhaps differs in some respects to the ACMA’s articulation of expectations, this is a reflection of the complex and varied industry and the need to accommodate the variety in systems, processes, services and business models across it. We believe that the draft Code preserves and accommodates the very variety which gives rise to the concerns expressed by the ACMA Chair while providing substantial consumer protections in line with the ACMA’s expressed expectations.
The draft Code and accompanying cover letter and addendum, is available on CA’s website, complete with an outline of expected next steps.
New Members
Communications Alliance is pleased to welcome the following new members:
Fujifilm Secure Messaging Services T/A Intelli Messaging
https://intellisms.com.au/ | IIntelli Messaging is a messaging solutions provider, offering services related to business communication, such as email marketing, SMS marketing, or other forms of digital messaging for enterprises. They provide software platforms that help businesses manage and automate messaging campaigns, engage with customers, and streamline internal communication processes. |
FS.COMhttps://www.fs.com/au/
| FS.COM is a global leading provider of communication and high-speed network system solutions for data centres, telecoms and enterprises. Leveraging their engineering expertise, they deliver innovative products and customised solutions to meet unique requirements and simplify network connections. |
Current Consultations
Below is a list of currently open telecommunications-related consultations being conducted by Government and other organisations that provide an opportunity for you to have your say.
Communications Alliance members interested in contributing to an industry submission (if one is being developed in response to a specific consultation) should contact us.
| Organisation/Closing Date DITRDCA/31/07/2024
DoF/25/06/2024
DITRDCA/21/06/2024
ACMA/11/06/2024
ACMA/15/05/2024 ext. 5/06/2024
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