Mobile Number Portibility Publication Suite


C570:2009 Mobile Number Portability - Incorporating Amendment No.1/2015

C570:2009 (.pdf, 550KB)

The Industry Code has been developed to specify the procedural arrangements required to Port a Mobile Service Number between Carriage Service Providers, where there is a change in Mobile Carrier network. Elements of the Industry Code could be utilised by Carriers and Carriage Service Providers in other customer transfer scenarios. Carriers and Carriage Service Providers (including long distance CSPs) must fulfil their routing obligations under the Numbering Plan. This Industry Code provides for automated interfaces between Mobile Carriers/Carriage Service Providers to support Mobile Number Portability in the distribution of routing information.

In 2015 the following amendments were made:

  • deletion of clause stipulating that a CSP who receives any type of information as described in the Code may use or disclose this information only in accordance with Part 13 of the Act and the Privacy Act 1988 as it is replicated in clause 3.2.2;
  • removal of the condition that a CA is deemed to be invalid if the Customer validly rescinds or cancels a contract within the cooling off period in accordance with the applicable fair trading legislation, as this is inconsistent with the Australian Consumer Law;
  • removal of the section on GCSP Customer Information Obligations, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • removal of the section on Requirements for Customer Authorisations, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • removal of requirement to provide Reversal documentation ‘in writing’;
  • removal of clauses on CA Retention, CA Completion, and completion of a CA by an agent; and
  • removal of the Code Administration and Compliance Scheme and obligations on Communications Alliance to handle industry complaints under the Code Administration and Compliance Scheme.

Specific details of the amendments are set out in Appendix A of the Code.


G561:2009 Mobile Number Portability Network Plan for Voice, Data and Fax Services

G561:2009 (.pdf, 123 KB)

G561 defines the industry agreed call handling arrangements to support mobile number portability. In particular, this plan describes call handling between interconnected networks for circuit switched voice, data and fax calls to portable mobile numbers. First published September 2000. Updated December 2000 to align Section 7 of ACIF G561 with the ACCC direction to ACA on MNP of November 2000. Updated March 2002 to clarify use of service digits for transfer/port of service between networks operated by same organisation e.g. GSM to CDMA, 2G to 3G.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G565:2009 Mobile Number Portability Network Plan for SMS

G565:2009 (.pdf, 164 KB)

G565:2009 specifies industry agreed routing arrangements to enable correct delivery of inter-carrier SMS.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G573.1:2009 Mobile Number Portability IT Specification Part 1: Transaction Analysis

G573.1:2009 (.pdf, 730 KB)

Identifies the functional and technical baseline requirements for the support of C570:2009 Mobile Number Portability Industry Code.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.1:2009 Appendix E - XML Messaging Formats

G573.1:2009 Appendix E (.pdf, 549 KB)

Identifies and defines the XML format for the MNP intercarrier messaging.

Revision

Appendix E was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.2:2009 Mobile Number Portability IT Specification Part 2: Architecture and Messaging Requirements

G573.2:2009 (.pdf, 382 KB)

Specifies the requirements for the Messaging Nodes of the MNP Messaging Platform. Revised to confirm the attributes required to be advised to other participants.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.3:2010 Mobile Number Portability IT Specification Part 3: Common Network

G573.3:2010 (.pdf, 274 KB)

Specifies the requirements of the Private IP Network (PIPN) to provide interconnectivity which facilitates Mobile Number Portability.

Revision

A minor revision was conducted in 2010 to enhance current guidance on fault management processes and diagnostics in order to better address MNP fault scenarios arising from connectivity issues.


G574:2009 Mobile Number Portability - Customer Information

G574:2009 (.pdf, 155 KB)

Provides guidance for Suppliers on ongoing customer information provision about mobile number portability in general, including information provision on mobile contracts.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G575:2009 Mobile Number Portability Ported Number Register

G575:2009 (.pdf, 114 KB)

The Ported Number Register is required to enable effective routing of calls following mobile number portability and updates of porting management systems.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G577:2009 Mobile Number Portability Testing Strategy for Voice, Data and Fax Services

G577:2009 (.pdf, 112 KB)

G577 describes the joint network testing for voice, fax and data services to be conducted by PSDs and Mobile Carriers for mobile number portability. This is separate to and in addition to any internal testing conducted by any PSD or Mobile Carrier.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G578:2009 Mobile Number Portability Testing Strategy for SMS

G578:2009 (.pdf, 100 KB)

G578 describes the joint network testing to be conducted by Carriers and Carriage Service Providers for mobile number portability for SMS. This is separate to and in addition to any internal testing conducted by any CSP.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.


G579:2015 Mobile Number Portability Operations Manual

G579:2015 (.pdf, 452 KB)

This guideline sets out the operational arrangements for the implementation of MNP processes between Mobile Carriers (MCs), CSPs, Portability Service Suppliers (PSSs) and Network Providers (NPs) in the implementation of MNP which support the requirements of the MNP Code.

In 2015 a minor revision was conducted to remove certain requirements which were duplicated in other industry documents:

  • Section on Customer Authorisation Requirements deleted with the intent being captured in a new Customer Authorisation Industry Guideline (G651:2015); and
  • section on Reversal Authorisation Requirements deleted as the same provisions are set out in detail in the Mobile Number Portability Code (C570:2009 Incorporating Amendment No.1/2015).

G592:2009 Mobile Number Portability IT Test Strategy

G592:2009 (.pdf, 185 KB)

Provides the framework for new participants to undertake Industry Testing.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G593:2009 Mobile Number Portability IT Test Plan

G593:2009 (.pdf, 1032 KB)

Details the test components required for a new participant to successfully complete MNP industry testing with all current participants. The testing will be conducted in three phases: Common Network Testing, Message Layer Testing and Application Layer Testing.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G604:2013 MNP Ongoing Test Plan for Voice Fax and Data Services

G604:2013 (.pdf, 259 KB)

G604:2013 defines the ongoing MNP specific testing recommended to be performed by new PSDs and Mobile Carriers.

The Guideline was revised in 2013 to reflect changes to mobile networks in Australia (e.g. the shutdown of CDMA networks, consolidation of networks).