Issue No 4: 21 February 2023
| Events |  |
| ||
|
ACOMMS 2023 Nominations Open!Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – now with 13 categories celebrating performance excellence in innovation, customer service, artificial intelligence, digital platforms, cyber security & online safety, the space sector, diversity and inclusion and product solutions across the breadth of the telecommunications sector.The ACOMM awards will be presented at the 17th Annual ACOMMS Dinner on 27 July 2023 at the Hilton Sydney, attended by senior players from industry, the media, regulators and the Parliamentary sphere. Media Release 2023 KEY DATES Launch: Monday, 20 February 2023 Nominations Close: Friday, 28 April 2023 Early Bird Registrations Close: Monday, 15 May 2023 Shortlist Announced: Thursday, 15 June 2023 ACOMM Awards Presentation Dinner: Thursday, 27 July 2023 Visit the 2022 ACOMMS highlights video here. And see the 2022 winners here. ACOMMS 2023 - Sponsorship Opportunities Sponsoring the ACOMMS provides a unique opportunity for brand positioning. As a sponsor, you will have your organisation highlighted in front of a sell-out audience - including some of the most influential professionals and decision-makers in the Telco industry, Government and the regulatory sphere. Please contact Carolyn Todd on +61 3 9663 3093 or email info@acomms.com.au to discuss sponsorship opportunities at the 2023 ACOMM Awards. www.acomms.com.au |  |
Scheduled Review of Customer Authorisation Industry Guideline
Communications Alliance is seeking comments for a scheduled review of the following industry Guideline:
Customer Authorisation Industry Guideline (G651:2017).
The Customer Authorisation Industry Guideline is designed to provide:
- common information to be provided to all telecommunications Customers before they agree to a Transfer; and
- information to be obtained from the customer or their Authorised Representative for the gaining Carriage Service Provider (CSP) to obtain a valid Customer Authorisation (CA).
- any existing issues with the Guideline;
- whether any process improvement is required, from operational experience in dealing with the Guideline;
- any gaps in the Guideline;
- clarifications that improve requirements;
- whether the document is meeting the needs of industry and the community satisfactorily;
- expected impact of technology changes or overlap with any new or existing industry regulations.
Note that a review will not necessarily lead to the document being changed with a new version being published.
You can use the Submit Comments form to submit your comments, submit via email or go to the Contact Us webpage to obtain other contact methods such as by post.
All submissions received may be made publicly available on the Communications Alliance website unless the submitter requests otherwise.
COMMENTS ON THE DOCUMENT ARE REQUESTED BY 5 P.M. (AEDT) ON WEDNESDAY 22ND MARCH 2023
Comment Sought on Revised C540:2023 Local Number Portability Industry Code
DR C540:2023
Following additional service metrics being included, and updates to various clauses to clarify the party to which obligations apply, Communications Alliance is seeking a second round of public comment on the revised Local Number Portability Industry Code.
The Local Number Portability Code sets out operational procedures for the efficient and effective processes involved with the porting scenarios associated with Local Numbers. The Code also deals with the minimum requirements by which a Gaining CSP must abide by for Customer Authentication.
The revised C540:2023 Local Number Portability Industry Code seeks to:- introduce changes and updated service metrics to assist in reducing and simplifying the porting times associated with Cat A and Cat C Ports;
- amend the Quarantine of Disconnected Numbers and Giveback process to improve Customer experience and align with the C566:2023 Number Management – Use of Numbers By Customers Industry Code;
- clarify the response codes used in relation to certain system transactions; and
- update the use of Local Time to Standard Time across all time value transactions.
All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.
You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.
THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSE AT 5:00 P.M. (AEDT) ON THURSDAY 23 MARCH 2023
Current Consultations
Below is a list of currently open telecommunications-related consultations being conducted by Government and other organisations that provide an opportunity for you to have your say.
Consultation Review of the Privacy Act 1988 Thematic Review of the Customer Service Guarantee (CSG) Alternate Standards Development Models | Organisation/Closing Date AGD - 31/03/2023 DITRDCA - 27/03/2023 Standards Australia -15/03/2023 |
Feedback | Contact Tel: (61) 2 9959 9111 |