TELCOS REASSURE AUSTRALIANS OF INDUSTRY’S ABILITY TO ENSURE ONGOING DELIVERY OF VITAL TELECOMMUNICATIONS SERVICES

Sydney, 30 March 2020: The Australian Mobile Telecommunications Association (AMTA) and Communications Alliance have issued the first edition of “Keeping Australians Connected”, in an effort to provide Australians with guidance around telecommunications services in the wake of the COVID-19 pandemic.

The industry advice includes updates on how Australia’s communication networks are responding to the increasing demand and traffic, as well as information and tips for customers to ensure minimal disruption to their service.

Communications Alliance CEO, John Stanton, said, “The telecommunications industry has come together and responded to the corresponding increase in data usage and traffic by taking steps to ensure Australian mobile users are supported, and able to stay as connected as possible during these challenging times.”

AMTA CEO, Mr Chris Althaus, said, “As concerns around the COVID-19 pandemic continue, the daily rhythm of many Australians’ lives is being disrupted in unprecedented ways, including through open-ended remote working mandates and the desire for ongoing access to large amounts of media and information.

The industry will continue to work closely with the Government on business continuity plans as the COVID-19 situation evolves, and ensure the ongoing delivery of vital telecommunications services to help maintain opportunities for work and education for all Australians.

“Keeping Australians Connected” will be updated regularly as circumstances change and new information becomes relevant.