No 25: 22 November 2023
Communications Alliance Complaints-in-Context Report
The latest CA complaints-in-context report figures show a continued decline in the number of complaints per service in operation (SIO), with just 2.6 complaints per 10,000 SIO in the July to September 2023 quarter, or one complaint for every 3,846 SIO.
Scams Awareness Week 2023
Scams Awareness Week is an annual scams awareness raising campaign run by the ACCC on behalf of the Scam Awareness Network (SAN). This year will be the first delivered by the National Anti-Scam Centre.
Below is a list of currently open telecommunications-related consultations being conducted by Government and other organisations that provide an opportunity for you to have your say.
Communications Alliance members interested in contributing to an industry submission (if one is being developed in response to a specific consultation) should contact us.