G651:2023 Customer Authorisation

G651:2023 (.pdf, 222 KB)

The Customer Authorisation Industry Guideline (G651:2023) is designed to provide:

  • common information to be provided to all telecommunications Customers before they agree to a Transfer; and
  • information to be obtained from the customer or their Authorised Representative for the gaining Carriage Service Provider (CSP) to obtain a valid Customer Authorisation (CA).