Mobile Number Portibility Publication Suite
C570:2024 Mobile Number Portability
The Industry Code has been developed to specify the procedural arrangements required to Port a Mobile Service Number between Carriage Service Providers, where there is a change in Mobile Carrier network. Elements of the Industry Code could be utilised by Carriers and Carriage Service Providers in other customer transfer scenarios. Carriers and Carriage Service Providers (including long distance CSPs) must fulfil their routing obligations under the Numbering Plan. This Industry Code provides for automated interfaces between Mobile Carriers/Carriage Service Providers to support Mobile Number Portability in the distribution of routing information.
In 2024 a revision was undertaken to
- extend timeframes for Porting on weekdays and on Saturdays and opening Porting on Sundays. The Extended Hours of Operation is the recommended timeframe for Porting, however this is a voluntary requirement;
- remove the processes for handling Related Services;
- clarify in some clauses who obligations relate to;
- modify the CA validity period from 30 calendar days to 60 calendar days to allow flexibility for occasions where delays may occur due to hardware delivery or unforeseen Customer circumstances, this extension assists in ensuring the Customer experience is not adversely affected; and
- update some areas of the Code for consistency with other instruments.
G561:2025 Mobile Number Portability - Network Plan for Voice Services and SMS
G561 describes
- the call handling between interconnected networks for voice calls; and
- industry agreed routing arrangements to enable correct delivery of inter-carrier SMS.
G561:2025 supersedes and replaces both the:
- G561:2009 Mobile Number Portability Network Plan for Voice, Data and Fax Services Industry Guideline; and
- G565:2018 Mobile Number Portability Network Plan for SMS Industry Guideline.
G561 was previously published in September 2000, December 2000, March 2002 and December 2009 and reconfirmed in 2014 and 2019.
G565 was previously published in February 2001, December 2009 and October 2018.
G573.1:2024 Mobile Number Portability IT Specification Part 1: Transaction Analysis
Identifies the functional and technical baseline requirements for the support of C570:2024 Mobile Number Portability Industry Code.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.
G573.1:2009 Appendix E - XML Messaging Formats
G573.1:2009 Appendix E (.pdf, 549 KB)
Identifies and defines the XML format for the MNP intercarrier messaging.
Revision
Appendix E was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.
G573.2:2009 Mobile Number Portability IT Specification Part 2: Architecture and Messaging Requirements
Specifies the requirements for the Messaging Nodes of the MNP Messaging Platform. Revised to confirm the attributes required to be advised to other participants.
Revision
The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.
G573.3:2024 Mobile Number Portability IT Specification Part 3: Common Network
Specifies the requirements of the Private IP Network (PIPN) to provide interconnectivity which facilitates Mobile Number Portability.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.
G574:2024 Mobile Number Portability - Customer Information
Provides guidance for Suppliers on ongoing customer information provision about mobile number portability in general, including information provision on mobile contracts.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.
G575:2024 Mobile Number Portability Ported Number Register
The Ported Number Register is required to enable effective routing of calls following mobile number portability and updates of porting management systems.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.
G577:2025 Mobile Number Portability – Network Testing for Voice Services and SMS
G577 describes the recommended joint network testing for voice services and SMS to be conducted by Originating Access Service Deliverers (OASDs) and Mobile Carriers for Mobile Number Portability (MNP).
G577:2025 supersedes and replaces both the:
- G577:2009 Mobile Number Portability Testing Strategy for Voice, Data and Fax Services Industry Guideline; and
- G604:2013 MNP Ongoing Test Plan for Voice Fax and Data Services Industry Guideline.
G577 was previously published in September 2000, December 2000, March 2002 and December 2009 and reconfirmed in 2014 and 2019.
G604 was previously published in June 2002 and June 2013.
G579:2024 Mobile Number Portability Operations Manual
This guideline sets out the operational arrangements for the implementation of MNP processes between Mobile Carriers (MCs), CSPs, Portability Service Suppliers (PSSs) and Network Providers (NPs) in the implementation of MNP which support the requirements of the MNP Code.
In 2024 a minor revision was conducted to align with changes made in the Mobile Number Portability Code.
Where relevant definitions and references have been updated to ensure consistency.
References to the CA validity period have been updated to reflect the change to CA validity period from 30 calendar days to 60 calendar days.
G592:2024 Mobile Number Portability IT Test Strategy
Provides the framework for new participants to undertake Industry Testing.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.
G593:2024 Mobile Number Portability IT Test Plan
Details the test components required for a new participant to successfully complete MNP industry testing with all current participants. The testing will be conducted in three phases: Common Network Testing, Message Layer Testing and Application Layer Testing.
Revision
The Guideline was revised in 2024 to align with the revision of the MNP Code.