Queries or Complaints

Queries or complaints by consumers or small business about your telecommunications service

If you have any queries relating to your telecommunications service or you wish to make a complaint - contact your service provider first.

If you are not satisfied with your service provider's handling of the matter
- contact the Telecommunications Industry Ombudsman:
Freecall 1800 062 058; TTY 1800 675 692 or visit the TIO website www.tio.com.au.


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Queries or complaints by consumers or small business about your telecommunications service If you have any queries relating to your telecommunications service or you wish to make a complaint - contact your service provider first. If you are not satisfied with your service provider's handling of the matter - contact the Telecommunications Industry Ombudsman: Freecall 1800 062 058; TTY 1800 675 692 or visit the TIO website www.tio.com.au.