The newly revised Telecommunications Consumer Protections Code was approved for registration by the ACMA in July 2012, and will come into effect on 1 September 2012. The TCP Code was first registered by the ACMA in 2007. The Code sets out detailed obligations on providers for the provision of services to consumers and is designed to ensure good service and fair outcomes for all consumers.
About the Briefing:
This briefing will outline for industry the key new provisions of the revised TCP Code and the compliance framework. The ACMA, responsible for enforcement of the Code, will also outline the applicability of the revised Code and the approach of the ACMA to compliance and enforcement. The Chair of the newly established Communications Compliance will outline how the CC will operate and engage with industry.
Who should attend:
Communications Alliance Members Only: Representatives from carriage service providers, internet service providers, law firms.
Penny Ward, Baker & McKenzie, Jennifer McNeill, the ACMA, Deirdre Mason, Communications Compliance and John Stanton, Communications Alliance.
- Overview of the co-regulatory environment
Speaker: Penny Ward, Partner, Baker & McKenzie
- Key new provisions of the Code and the compliance framework
Speaker: John Stanton, CEO, Communications Alliance
- The revised Code, its applicability and the approach of the ACMA to compliance and enforcement
Speaker: Jennifer McNeill, General Manager, Content, Consumer & Citizen, ACMA
- How Communications Compliance will operate and engage with industry
Speaker: Deirdre Mason, Chair, Communications Compliance
Facilitator: John Stanton, CEO, Communications Alliance