2011 Media Releases

Communications Alliance to revise industry’s Quality of Service (QoS) guidelines to enhance consumer experience when using the NBN

20/12/2011 - Communications Alliance will revise the telecommunications industry’s Quality of Service (QoS) guidelines for internet protocol (IP)-based services, to help ensure that consumers can enjoy a high quality experience when using the National Broadband Network (NBN).
2011 Media Release 27

Communications Alliance comments on Convergence Review Interim Report

15/12/2011 - The Convergence Review Interim Report recommendations put Australia at risk of missing the full benefit of the growth of the digital economy, Communications Alliance said today.
2011 Media Release 26

Communications Alliance publishes NBN pit and pipe specification for greenfield developments

12/12/2011 - Communications Alliance today published its Fibre Ready Pit and Pipe Specification for Real Estate Development Projects (G645:2011) to provide greater certainty to developers and the communications industry on fibre requirements for rolling out the National Broadband Network (NBN), particularly in greenfield developments.
2011 Media Release 25

Australia’s Internet Service Providers Propose Scheme to Address Online Copyright Infringement

25/11/2011 - Communications Alliance and five of Australia’s largest Internet Service Providers (ISPs) today unveiled a ground-breaking proposed scheme to combat the growing problem of online copyright infringement.
2011 Media Release 24

TIO Annual Report highlights need for revised TCP Code

08/11/2011 - Communications Alliance today welcomed signs of recent improvement in telecommunications complaint figures, against the backdrop of the disappointing overall results outlined in the Telecommunications Industry Ombudsman (TIO) Annual Report.
2011 Media Release 23

Industry’s New Code Strengthens Protections for Australian Telecommunications Customers

25/10/2011 - Australia’s telecommunications consumers will benefit from improved customer service, better information about the products they use, more responsive complaint handling and a host of stronger consumer protections under a new industry Code released for public comment today by Communications Alliance.
2011 Media Release 22

Communications Alliance files Online Copyright Submissions

12/10/2011 - Communications Alliance has today filed submissions seeking leave from the High Court of Australia to intervene as amicus curiae (friend of the Court) in the Roadshow Films v iiNet Limited case, concerning online copyright.
2011 Media Release 21

Unit-Pricing Part of Stronger Consumer Protections in Planned New Telco Code

26/09/2011 - This week the telecommunications industry celebrates 10 years of Mobile Number Portability in Australia (MNP). Communications Alliance today congratulated the industry on its collaboration in putting in place the world’s best practice mobile number portability scheme.
2011 Media Release 20

Unit-Pricing Part of Stronger Consumer Protections in Planned New Telco Code

07/09/2011 - The Australian telecommunications industry is planning to implement a “unit-pricing” scheme to help consumers easily compare pricing before purchasing mobile phone plans.
2011 Media Release 19

Improved Mobile Premium Services Code Provides Stronger Consumer Protections

06/09/2011 - Communications Alliance today released for public comment a revised draft Mobile Premium Services Industry Code (C637:2011)
2011 Media Release 18

Communications Alliance Forms New Operations Council

05/09/2011 - Communications Alliance has established an Operations Council, comprised of senior representatives from member companies, to guide and help manage the core operational activities of the Alliance.
2011 Media Release 17

Communications Alliance establishes Public Wi-Fi Networks Group

08/08/2011 - Communications Alliance today announced the establishment of a Public Wi-Fi Networks Group
2011 Media Release 16

Improved Mobile Phone Base Station Code Released for Public Comment

01/08/2011 - Communications Alliance today released for public comment a draft Mobile Phone Base Station Deployment Industry Code – a framework to ensure that communities are properly consulted on changes to mobile network infrastructure in their local areas.
2011 Media Release 15

Industry responds to the ACMA’s Reconnecting the Customer inquiry with a strengthened Telecommunications Consumer Protections Code

25/07/2011 - The telecommunications industry today outlined a comprehensive program of reforms to customer service and complaint handling practices designed to dramatically improve the service experience of Australian communications consumers.
2011 Media Release 14

2011 ACOMM AWARD WINNERS ANNOUNCED

08/07/2011 - The winners of the prestigious 2011 Communications Alliance & CommsDay Awards were announced tonight at the Annual ACOMM Awards Dinner in Sydney. Attended by 500 industry leaders, the evening’s keynote address was delivered by Senator Stephen Conroy, Minister for Communications, Broadband and the Digital Economy.
2011 Media Release 13

Communications Alliance welcomes NBN Co Agreements

23/06/2011 - Communications Alliance today welcomed the agreements reached by NBN Co with Telstra and Optus, which will serve to assist and accelerate the game-changing positive impact of the National Broadband Network roll-out.
2011 Media Release 12

IBES report identifies key issues for Convergence Review

15/06/2011 - New research released by Communications Alliance and the Institute for a Broadband-Enabled Society (IBES) at the University of Melbourne has called for greater recognition of the role of consumers as “digital citizens” in the converged media and telecommunications environment.
2011 Media Release 11

2011 ACOMMS Finalists Announced

07/06/2011 - Communications Alliance and Communications Day are proud to announce the finalists in the communications industry’s premier awards, the ACOMMS
2011 Media Release 10

Communications Alliance welcomes Reconnecting the Customer draft report

01/06/2011 - Communications Alliance today welcomed the release of the draft report of the ACMA Reconnecting the Customer inquiry, which signals clearly the ACMA’s continued willingness to work with industry to achieve the common objective of improved customer service, complaint handling and customer satisfaction in the Australian telecommunications sector.
2011 Media Release 9

Communications Alliance welcomes Government’s Digital Economy Strategy

31/05/2011 - Communications Alliance today welcomed the Government’s Digital Economy Strategy as a constructive step toward ensuring Australians derive the benefit they deserve from their investment in the creation of a National Broadband Network.
2011 Media Release 8

Communications Alliance welcomes Telstra spend management initiative

25/05/2011 - Communications Alliance today welcomed the announcement by Telstra of a range of new tools to enable its mobile data customers to better manage their monthly spend.
2011 Media Release 7

TIO Figures Point to Need for Revised Industry Code

04/05/2011 - Disappointing TIO complaint statistics released today point to the urgency of implementing a tougher new industry code that has been drafted by industry and consumer groups, Communications Alliance said today.
2011 Media Release 6

Communications Alliance supports the IBES to research the future of regulation in the digital economy

22/03/2011 - Communications Alliance and the Institute for a Broadband-Enabled Society (IBES) at the University of Melbourne today announced a research project exploring communications regulation in the digital economy.
2011 Media Release 5

2011 Communications Industry Awards Open for Entries

15/03/2011 - Nominations have opened for the Australian communications industry’s premier awards, the ACOMMS, with 10 categories reflecting the development, innovation and service focus that underpin the sector.
2011 Media Release 3

Communications Alliance welcomes iiNet’s discussion on online copyright and content issues

15/03/2011 - Communications Alliance today welcomed iiNet’s call for productive public discussion on online copyright and content issues.
2011 Media Release 4

Telecommunications Providers Lift Code Compliance Performance

25/02/2011 - Communications Alliance today welcomed a significant improvement in the level of telecommunications industry compliance with the Telecommunications Consumer Protections (TCP) Code.
2011 Media Release 2

Communications Alliance calls for a National Digital Economy Roadmap

22/02/2011 - Communications Alliance CEO John Stanton has opened the organisation’s 2011 Conference, Broadband & Beyond – Driving Australia’s Digital Productivity, with a call for a coordinated digital economy roadmap to ensure Australia achieves full value from its investment in the NBN.
2011 Media Release 1