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| Issue No 21, 28/06/10 |
2010 ACOMMS Award Dinner - SOLD OUT!
Where: Four Seasons Hotel, Sydney
When: Thursday 8th July, 2010
Time: 6.00pm onwards
For more information, please contact Slattery IT on 1300 651 485 or email commsalliance@slatteryit.com.au.
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TCP Code Review Aims for World-Class Consumer Protection
Communications Alliance has named the Steering Group for the scheduled review of the Telecommunications Consumer Protections (TCP) Code.
The TCP Code regulates the behaviour of telecommunications service providers in areas including billing, credit management, complaint handling, customer contracts and the information contained in advertising.
The Steering Group includes both voting and non-voting members and was established following a stakeholder meeting hosted by Communications Alliance last month.
The members of the TCP Code Review Steering Group are as follows:
- Fay Holthuyzen, Independent Chair
- Allan Asher, CEO, Australian Communications Consumer Action Network (ACCAN)
- Michael Fraser, Director, Communications Law Centre, UTS
- Brenton Philp, General Manager Compliance Strategies Branch, Australian Competition and Consumer Commission (ACCC)
- Kath Silleri, Executive Manager Content and Consumer, Australian Communications & Media Authority (ACMA)
- John Stanton, CEO, Communications Alliance
- Keith Besgrove, First Assistant Secretary, Digital Economy Services, Department of Broadband, Communications & Digital Economy (DBCDE)
- John Horan, General Counsel, Primus
- David Quilty, Group Managing Director, Public Policy & Communications, Telstra
The Steering Group will release an issues paper for public comment in the coming days. The paper will outline key areas of focus for the TCP Code review as well as initial contributions by regulators, consumer groups and the industry in relation to the Code.
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NBN End User Migration Reference Model draft released for public comment
The End User Migration working group has released its draft NBN End User Migration Reference Model for public comment. The draft paper identifies from an industry participant’s perspective the processes and interactions required to facilitate the migration of an End User’s existing telephony and data services onto the National Broadband Network. It is expected that the contents will provide guidance to all who prepare detailed operational procedures and high level IT specifications for NBN migration participant interaction.
PUBLIC COMMENT PERIOD CLOSES AT 5.00 P.M. AEST ON FRIDAY 16 JULY 2010.
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NBN Project Update
The Early Stage Deployments and Wholesale Services working groups will meet this week.
Interested members are invited to register for the project team, which will also provide full access to the NBN Wiki. Non-member organisations who have an interest in the NBN and meet the eligibility requirements for Communications Alliance membership can register as observers directly on the NBN Wiki.
http://commsalliance.com.au/Documents/national-broadband-network.
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