Consumer Codes - What you should know

Both the Customer Transfer and Credit Management Codes have been recently revised. In particular, the Credit Management Code contains significant new requirements for suppliers including credit assessment of your customers, the provision of credit control tools to manage customer spend and the development of a financial hardship policy to assist customers experiencing financial hardship. The workshop will contain a short component on compliance with ACIF Codes. This is your opportunity to understand the recent changes to the Codes, and what the changes will mean for your organisation. Note that the Codes are available from the ACIF website.

Sydney Agenda  Melbourne Agenda

Compliance Presentation CredMgmt_CustTrFr Presentation

ACIF Presentation on Inter-domain traffic engineering

Dr Vishal Sharma of Metanoia, Inc. (http://www.metanoia-inc.com) provided a presentation on

Inter-domain traffic engineering: key technical aspects and challenges

The presentation covered some of the main parts of inter-domain traffic engineering, the applications to extend L2 and L3 VPNs across providers and some aspects of QoS issues, with Shara Evans of Market Clarity facilitating the discussion.

Dr Sharma is in Australia to present at the APRICOT 2006 Conference and has kindly offered to present to the Australian telecommunications industry at ACIF. An abstract of the presentation will be available shortly.

Dr Vishal Sharma Biography    Abstract   Presentation

18th July, 2006
What is the role of fibre in the world of next generation networks?
ACIF invites you to an industry forum to explore the operational, technical, regulatory and commercial issues surrounding fibre as Australia moves towards next generation networks. As we develop the industry strategies for transitioning to the NGN world, fibre access issues are already presenting enormous challenges.

ACIF will use the information gleaned from the Future Forums to identify the priority issues related to NGN access technologies and feed this into the development of Australia's strategic framework for the NGN transition. By listening to the broad range of industry speakers and adding your voice to the discussion you will assist in building the future of Australian communications.

Program

Presentations
David Swift, Managing Director, Gibson Quai - AAS
David Yuile, Director, Powertel
Jim Holmes, Principal Consultant, Ovum
Michael Cosgrave, GM of Telecommunications, ACCC
Paul Brooks, Founder, Layer 10 

- Directors' Lunch

“The Ever-Growing Power of the Telecommunications Consumer”
In a speech titled “The Ever Growing Power of the Telecommunications Consumer”, Optus Chief Executive Paul O’Sullivan will discuss how savvy consumers embracing choice have shaped telco businesses across the country and influenced government policy.  The waves created as consumers refuse to be dictated to on technology, choose what technology they want and use it beyond all expectations has caused some telcos to change tack and others to hold historical course.  See how Optus and other telcos are riding those waves.

Speech
Paul O’Sullivan, Chief Executive Officer, Optus

- Future Wireless

What is the role of wireless in the world of next generation networks?
ACIF invites you to the second forum in a series of forums held to explore the operational, technical, regulatory and commercial issues surrounding wireless as Australia moves towards next generation networks.

Because Wireless is a term used to describe telecommunications in which electromagnetic waves (rather than some form of wire) carry the signal over part or all of the communication path, our wireless forum will be exploring a broad range of ‘wireless’ topics, from fixed,  mobile, and portable to broadband wireless.

ACIF will use the information gleaned from the Future Forums to identify the priority issues related to NGN access technologies and feed this into the development of Australia's strategic framework for the NGN transition. By listening to the broad range of industry speakers and adding your voice to the discussion you will assist in building the future of Australian communications.

The Future Wireless Forum will address

• How is the industry going to achieve interoperability and interconnection between various wireless networks and other networks (mobile, fixed, alternate eg BPL)?
• What are the issues specific to a wireless network impacting functionality and performance that collaborative industry action could/should address?

Presentations
Shara Evans - Market Clarity
Anthony Goonan - Telstra
Jim Holmes - Ovum
Nevio Marinelli - ACMA
Anthony Goonan - Yless4u
John Lindsay - Internode

- Future Mobile

“Toto, we’re not in Kansas anymore!”
Convergence – what are the industry challenges for transitioning to next generation networks?
Communications Alliance invites you to the third forum in a series of forums held to explore the operational, technical, regulatory and commercial issues surrounding mobile as Australia moves towards next generation networks.

The Future Mobile Forum will

• bring the industry together to discuss the challenges for integrating next generation mobile technologies with legacy networks, and
• explore what the collaborative industry strategy and work-plan should be to support successful fixed to mobile convergence.

Communications Alliance will use the information gleaned from the Future Forums to identify the priority issues related to NGN access technologies and feed this into the development of Australia's strategic framework for the NGN transition. By listening to the broad range of industry speakers and adding your voice to the discussion you will assist in building the future of Australian communications.

Presentations
Neal Anderson, Ovum
Rosemary Sinclair - ATUG
Greg Palmer - Hutchison
Jane van Beelen - Telstra
Jeni Floyd - Communications Alliance
Emily Ostrowski - Jamster

Communications Alliance Forum
Wednesday 13th December, 2006

- Headlining VoIP

Where are things heading with VoIP? How will future regulatory decisions boost VoIP's evolution?

We look forward to seeing you at this forum where Communications Alliance is bringing together speakers who will:

• Discuss emerging business models
• Present case studies
• Share issues impacting on consumer and business confidence
• Debate if 'Today's VoIP is tomorrow's feather duster!'

Speakers include:
Shara Evans, Founder, Market Clarity; Colin Lyons, General Manager, Telecommunications Competition and Consumer Branch, DCITA; Lyn Maddock, Deputy Chair, Australian Communications and Media Authority; Paul Brooks, Founder, Layer10 Advisory; Michael Carew, CEO, Freshtel; Rosemary Sinclair, Managing Director, ATUG; Teresa Corbin, Executive Director, Consumers' Telecommunications Networks; Michael Sainsbury, Telecommunications Writer, The Australian; Anne Hurley, CEO, Communications Alliance; David Musgrave, CIO, Manchester Unity; Stephen Baxter, Executive Director and Co-founder, Pipe Networks; Ed Willet, Comissioner, ACCC; David Havyett, Head of Regulatory Affairs, AAPT; Tony Warren, General Manager Regulatory Affairs, Telstra; Paul Fletcher, Director of Coporate and Regulatory Affairs, Optus; Maha Krishnapillai, Group Executive, Carrier & Corporate Affairs, Macquarie Telecom.

Presentations
Rosemary Sinclair, Managing Director, ATUG
Teresa Corbin, Executive Director, Consumers' Telecommunications Networks