Complaints in Context Increase during January to March 2017

Sydney, 17 May 2017 – Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO), were 8.4 complaints per 10,000 for the period January to March 2017.

Complaints in Context is a quarterly report jointly published by the TIO and Communications Alliance. The report for January to March 2017 can be found here.

ABOUT COMMUNICATIONS ALLIANCE Communications Alliance is the primary telecommunications industry body  in Australia. Its membership is drawn from a wide cross-section of the  communications industry, including carriers, carriage and internet  service providers, content providers, search engines, equipment vendors, IT companies, consultants and business groups.

Its vision is to  provide a unified voice for the telecommunications industry and to lead  it into the next generation of converging networks, technologies and  services. The prime mission of Communications Alliance is to promote the growth of the Australian communications industry and the protection of  consumer interests by fostering the highest standards of business ethics and behaviour through industry self-governance. For more details about  Communications Alliance, see www.commsalliance.com.au.

Media information contact:
Sefiani Communications
Kurt Graham kgraham@sefiani.com.au
0431 478 558