Media Releases 2018
INDUSTRY WELCOMES NEW DRAFT REGULATION ON COMPLAINT HANDLING15/03/2018 - The telecommunications industry welcomed the release today by the Australian Communications and Media Authority (ACMA) of new draft regulatory instruments relating to complaint handling and record keeping.
2018 Media Release 3
2018 ACOMMS – AUSTRALIA’S COMMUNICATIONS INDUSTRY AWARDS – NOW OPEN FOR ENTRIES12/02/2018 - Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS - with 11 categories celebrating performance excellence in innovation, customer service, marketing and product solutions across the breadth of the telecommunications sector.
2018 Media Release 2
TELECOMMUNICATIONS COMPLAINTS IN CONTEXT FOR OCTOBER – DECEMBER 201725/01/2018 - Complaints to the Telecommunications Industry Ombudsman as a proportion of services in operation (SIO) for participating service providers increased to 8.7 complaints per 10,000 services for the period October to December 2017.
2018 Media Release 1