Media Releases 2017

Broadband Education Package to Help Consumers Improve Their Online Experience
20/04/2017 - A new education package to help Australian consumers better understand the factors that can influence the performance of their broadband service has been released by the telecommunications industry.
2017 Media Release 11

Regulatory Restraint Needed on Eve of Data Retention Deadline
12/04/2017 - The Federal Government must exercise regulatory restraint as telecommunications service providers scramble to meet 13 April 2017 deadline to fully comply with the mandatory two-year Data Retention regime.
2017 Media Release 10

Care needed to Avoid Anti-Competitive Effects from Broadband Monitoring Regime
07/04/2017 - The Federal Government and ACCC must work to guard against potential anti-competitive outcomes from the just-announced broadband monitoring program, Communications Alliance warned today.
2017 Media Release 9

Two new Industry Codes to assist service providers connect and transfer customer phone services with minimal delays
24/03/2017 - Telecommunications service providers will gain access to improved and more efficient measures to connect a customer’s broadband or telephone service in situations where a previous occupant has not cancelled their existing service
2017 Media Release 8

Industry Code to Assist Helplines and Victims of Life Threatening and Unwelcome Communications
01/03/2017 - A revised industry Code of Practice that provides greater protection for Australian consumers against threatening and unwelcome communications, came into force today after being registered by the telecommunications regulator.
2017 Media Release 7

Internet of Things Security Guideline Launched to Counter Threats to Privacy and Network Resilience in the IoT Age
23/02/2017 - The increasing connectivity of physical, digital, and human systems, known as the Internet of Things, or IoT, is the hot button technology of the moment and will revolutionise our economies and everyday lives. It is intrinsic not only to many highly anticipated consumer applications like the smart home and connected, self-driving cars but also to a huge number of industrial uses many of which have not yet been anticipated.
2017 Media Release 6

Industry Continues To Be Concerned With ACCC’s Approach To Broadband Speed Claims
10/02/2017 - The Australian telecommunications sector has welcomed the decision by the Australian Communications and Consumer Commission (ACCC) today to craft more meaningful guidance to ensure that consumers have access to reliable information about broadband speeds.
2017 Media Release 5

08/02/2017 - Nominations have opened for the Australian communications industry’s premier awards, the ACOMMS, with 12 categories celebrating performance excellence in innovation, customer service, marketing, and product solutions across the breadth of the telecommunications sector.
2017 Media Release 4

Network Protection Legislation May Lead to Greater Cyber Risk
06/02/2017 - Proposed new Federal legislation intended to help protect Australian communications networks and businesses from cyber attack and sabotage might actually make them more exposed to such threats, a broad coalition of industry representatives has warned.
2017 Media Release 3

Further Improvements in Latest Telecommunications National Customer Satisfaction Survey
02/02/2017 - The latest Telecommunications Customer Satisfaction Survey has revealed further improvements in four key satisfaction metrics, including overall satisfaction, the ease of understanding bills, product satisfaction and the ease of contacting service providers, Communications Alliance CEO John Stanton said today.
2017 Media Release 2

Reduced Taxes on Satellite Sector Welcomed
24/01/2017 - Communications Alliance welcomes the new tax arrangements for satellite apparatus licences announced today – a move that industry agrees should encourage more efficient use of spectrum and encourage greater investment in the satellite sector in Australia.
2017 Media Release 1