Pre-selection Publication Suite



C515:2015 Pre-selection

C515:2015 (pdf 431kb)

The Code was revised in 2015 to:
  • amend the definition of Customer Authorisation to ensure consistency with its usage in other industry documents;
  • remove clauses on Reversals during the cooling off period as the Australian Consumer Law stipulates that provisioning cannot take place during the cooling off period;
  • remove the ten Business Day notification period for the Gaining PSD to advise the Customer that the change in Pre-selection has been either completed or rejected, to ensure consistency with the TCP Code (C628:2015);
  • update references to relevant legislative instruments;
  • remove the requirement that a Gaining PSD must advise the Customer that an Unauthorised Churn has occurred ‘in writing’, as other means of providing information are also used in day to day operations; and
  • remove Schedule 2- Customer Authorisation, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015).


G597:2005 Pre-selection Operations Manual

G597:2005 (.pdf, 401 KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.

There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.

This document should be read in conjunction with:

C515:2005 Pre-selection

G598:2003 Pre-selection Billing Information Specification


G599:2005 Pre-selection IT Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G598:2003 Pre-selection Billing Information Specification

G598:2003 (.pdf, 281 KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Specifies the files, records and the operational details of the interface supplying the customer billing information from an Access Service Deliverer to a PSD following the customer's use of a Carrier's Access Override Code and supports the C515:2005 Pre-selection Industry Code.

This document should be read in conjunction with:

C515:2005 Pre-selection

G597:2005 Pre-selection Operations Manual

G599:2005 Pre-selection IT Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G599:2005 Pre-selection IT Specification

G599:2005 (.pdf, 372KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.

There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.

This document should be read in conjunction with:

C515:2005 Pre-selection

G597:2005 Pre-selection Operations Manual

G598:2003 Pre-selection Billing Information Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G614:2003 Integration Testing Strategy for ACIF C515:2002 Pre-Selection

G614:2003 (.pdf, 401 KB)

Defines the framework for the testing of IT Specifications prior to the implementation of AC515:2005 Pre-selection Code and associated Guidelines.


G615:2003 Inter-carrier Test Plan for ACIF C515:2003 Pre-Selection

G615:2003 (.pdf, 1040 KB)

Specifies the detailed IT Test Plans required to be successfully completed prior to the implementation of C515:2005 Pre-selection Industry Code and associated Guidelines