Interoperator Arrangements


C513:2015 Customer and Network Fault Management

C513:2015 (pdf 723KB)

The Code was updated in 2015 to:
  • remove duplication of the rule in (previous) clause 8.2.2 that a C/CSP must advise the Customer to contact their own C/CSP where the Customer has reported the fault to a C/CSP other than the Customer's own C/CSP;
  • remove processes for faults during Cat. B porting, as Cat. B is no longer utilised in Local Number Portability; and
  • denote that this is now a Communications Alliance document.


C515:2015 Pre-selection

C515:2015 (pdf 431kb)

The Code was revised in 2015 to:
  • amend the definition of Customer Authorisation to ensure consistency with its usage in other industry documents;
  • remove clauses on Reversals during the cooling off period as the Australian Consumer Law stipulates that provisioning cannot take place during the cooling off period;
  • remove the ten Business Day notification period for the Gaining PSD to advise the Customer that the change in Pre-selection has been either completed or rejected, to ensure consistency with the TCP Code (C628:2015);
  • update references to relevant legislative instruments;
  • remove the requirement that a Gaining PSD must advise the Customer that an Unauthorised Churn has occurred ‘in writing’, as other means of providing information are also used in day to day operations; and
  • remove Schedule 2- Customer Authorisation, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015).


C524:2013 External Telecommunication Cable Networks

C524:2013 (pdf 666kb)

C524:2013 provides guidance on the basic principles of installation, maintenance and safety of external telecommunications networks; describes the minimum requirements for electrical, structural and network reliability and employee/public safety under specified conditions.

The Code was revised in 2013 to align with developments in the Australian regulatory arrangements related to the National Broadband Network and to update references to Australian and international standards.


C525:2017 Handling of Life Threatening and Unwelcome Communications

C525:2017(pdf 970kb)

Provides standard procedures for the cooperative handling (including call tracing) by carriers, carriage service providers and the national relay service provider of communications across networks that are life threatening or connected with a pattern of unwelcome communications. The Code also outlines when carriers, carriage service providers and the national relay service provider can deal with unwelcome call complaints relating to non real-time communications such as SMS, MMS and email.

Revision
The Code was revised in 2017 to address:

  • Patterns of Unwelcome Communications from a single A-Party using multiple communications paths to the same B-Party;
  • the need for rules and procedures for managing Unwelcome Communications to Helplines, by adding a new chapter; specifically, for Helplines;
  • handling Unwelcome Communications via an Over The Top service;
  • changes to reflect industry processes for improved management of Life Threatening and Unwelcome Communications as well as the development of new and emerging technologies; and
  • the need to clarify some of the existing Code content and greater clarity around the processes by inclusion of additional notes and flowcharts

In conjunction with this revision, two Industry Guidance notes have been developed. The first is a guide for Customers Process Industry Guidance Note IGN010 2017 and the second sets out the agreed thresholds for complaints to Helplines.


Helpline Register

To access the processes set out in chapter 5 of this Code, Helpline organisations are required to complete an online submission form to be registered on the Helpline Register maintained by Communications Alliance.

Register: Please enter your Helpline details here Submission Form



C536:2011 Emergency Call Services Requirements - Incorporating Amendment No.1/2015

C536:2011 (pdf 798 kb)

Specifies the obligations of carriers and carriage service providers to customers, emergency service organisations and emergency call persons.

In 2015 the following amendments were made:

  • removal of Customer Information clauses relating to emergency services obligations for prepaid calling cards, with these clauses being moved to Prepaid Calling Card Industry Guideline (G640:2015); and
  • Emergency Call Service reporting requirements amended to remove the mandatory reporting obligation.

Specific details of the above amendments are set out in Appendix H.
 


Explanatory Statement

Explanatory Statement (.pdf, 117 kb)
This document provides background information about the development of the  Emergency Call Services Requirements Code.


C540:2013 Local Number Portability - Incorporating Variation No.1/2016

C540:2013 (pdf 723kb) INCORPORATING VARIATION NO.1/2016

In 2016 the variations were made to the Code to:
  • Remove the need for Wholesale Service Providers to participate in Service Account Validation; and
  • Remove the requirement to Reject where Service Account Number is not associated to the telephone number(s).
Specific details of the amendments are set out in Appendix A2 of the Code.

Related material

Eligible Party Identification Codes List


C554:2004 Rights of Use of Premium Rate Service Numbers

C554:2004 (pdf 437kb)

C554:2004 Rights of Use of Premium Rate Service Numbers Industry Code specifies the minimum requirements for the identification and transfer of the Rights of Use holder for Premium Rate Service Numbers. It includes principles and processes designed to provide certainty to all industry participants about who is the ROU Holder for Premium Rate Service Numbers and how ROU may be transferred between industry members.

This Code was reconfirmed in 2007 and the next review is scheduled to occur in 2012.

 


C555:2008 Integrated Public Number Database (IPND)

C555:2008 (pdf 517kb)

The Code specifies who can supply and/or receive data to/from the IPND, as well as the obligations on use of IPND data.

Revision of the Code

The Code was revised in 2007 to bring the Code into alignment with the Telecommunications Act 1997 and the Telecommunications (Section of the Telecommunications Industry) Determination 2007 and other applicable legal requirements and to clarify matters relating to Customers, operational issues and technical issues by re-ordering the content for ease of reading and revising some clauses for improved clarity.

The Code was revised in 2008 to extend by an additional twelve months the delayed timeframe for implementation of aspects of the Code relating to the supply and use of Public Number Customer Data for Location Dependent Carriage Services.

Associated Guideline


G619:2007 IPND Data

G619:2007 (.pdf, 567 KB)

Provides assistance to Data Providers and Data Users in ensuring the accurate capture and entry of data into the IPND to satisfy the needs of all Data Users, particularly emergency service organisations

The Guideline was revised to ensure consistency with changes to legislation governing the use of data provided to the IPND Manager, the concomitant Ministerial directions, the ACMA IPND Scheme, related Ministerial instruments and the subsequent revision to C555:2007 Integrated Public Number Database (IPND) Industry Code. It also contains additional information to clarify the use of various fields.

C564:2011 Mobile Phone Base Station Deployment

C564:2011 (pdf 1500kb)
C564:2011 Explanatory Statement (pdf 118kb)

The Code specifies the best contemporary practices in the areas of design, installation and operation of mobile phone radiocommunications infrastructure. The Code requires the application of a precautionary approach to the deployment of mobile phone radiocommunications infrastructure and contains obligations on carriers to consult.

This Code replaces the Deployment of Mobile Phone Network Infrastructure Industry Code (ACIF C564:2004).

The Project Outcomes Summary provides a list of improvements introduced by the 2011 edition of the Code.

Further information on the deployment of mobile phone towers and links to industry and regulatory information can be found here.


C566:2005 Rights of Use of Numbers

C566:2005 (pdf 441kb)

Specifies what is meant by a customer's rights of use of his/her number(s) and the obligations of carriage service providers in relation to the customer's number(s) when the customer's number(s) is reserved, issued and in quarantine.

The Code replaces C566:2004, which was amended to remove the conferral of powers on the Telecommunications Industry Ombudsman to handle complaints under the Code.

C569:2015 Unconditioned Local Loop Service - Ordering, Provisioning and Customer Transfer

C569:2005 (pdf 708kb)

This Code provides a carrier/CSP operational framework for the ordering and provisioning of the unconditioned local loop pairs and the transfer of customers between CSPs.

The Code was updated in 2015 to:

  • remove reference to provisioning activity during the cooling off period in the definition of ‘Invalid ULLS Transfer’ as this is prohibited by the Australian Consumer Law;
  • remove rules on Information to be Provided to Customers, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • remove Appendix B: Customer Authorisation Minimum Requirements – ULLS Transfer, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015); and
  • reflect its publication as a Communications Alliance document.


Eligible Party Identification Codes List


C570:2009 Mobile Number Portability - Incorporating Amendment No.1/2015

C570:2009 (.pdf, 550KB)

The Industry Code has been developed to specify the procedural arrangements required to Port a Mobile Service Number between Carriage Service Providers, where there is a change in Mobile Carrier network. Elements of the Industry Code could be utilised by Carriers and Carriage Service Providers in other customer transfer scenarios. Carriers and Carriage Service Providers (including long distance CSPs) must fulfil their routing obligations under the Numbering Plan. This Industry Code provides for automated interfaces between Mobile Carriers/Carriage Service Providers to support Mobile Number Portability in the distribution of routing information.

In 2015 the following amendments were made:

  • deletion of clause stipulating that a CSP who receives any type of information as described in the Code may use or disclose this information only in accordance with Part 13 of the Act and the Privacy Act 1988 as it is replicated in clause 3.2.2;
  • removal of the condition that a CA is deemed to be invalid if the Customer validly rescinds or cancels a contract within the cooling off period in accordance with the applicable fair trading legislation, as this is inconsistent with the Australian Consumer Law;
  • removal of the section on GCSP Customer Information Obligations, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • removal of the section on Requirements for Customer Authorisations, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • removal of requirement to provide Reversal documentation ‘in writing’;
  • removal of clauses on CA Retention, CA Completion, and completion of a CA by an agent; and
  • removal of the Code Administration and Compliance Scheme and obligations on Communications Alliance to handle industry complaints under the Code Administration and Compliance Scheme.

Specific details of the amendments are set out in Appendix A of the Code.


C609:2007 Priority Assistance for Life Threatening Medical Conditions

C609:2007 (pdf 369kb)

Specifies the minimum requirements for the provision of the highest level of service practically available to customers who suffer from a diagnosed life threatening medical condition. It includes principles and processes for the connection, fault rectification, reliability of residential STS, the provision of interim services and the wholesale arrangements. It also includes notification obligations on carriers and carriage service providers not providing Priority Assistance.

The Code was revised to take account of revised Telstra licence conditions on priority assistance, to revise timelines for priority assistance customers in Connect Outstanding situations and to review offering of priority assistance over new technologies.


C617:2017 Connect Outstanding

C617:2017 (pdf 975kb)

Specifies the process for the reuse of an in-place service by a new Customer where the previous Customer has vacated the premises and the existing service has not been cancelled. It includes principles and processes for the disconnection of the previous service, the connection of a new service and a process for reversals for invalid connections.



C657:2015 Inbound Number Portability

C657:2015 (.pdf, 431KB)

Specifies the minimum operational procedures between Carriers/Carriage Service Providers (jointly CSPs) and other industry participants for the implementation of Inbound Number Portability. (The portability of Freephone (18/1800) and Local Rate Numbers (13/1345/1300)).


G517:2014 Monitoring of Communications for Network Operation and Maintenance

G517:2014 (.pdf, 257 KB)

Provides recommended procedures to be followed when monitoring and recording voice or non-voice communications when undertaking installation, operation or maintenance of a network.


G561:2009 Mobile Number Portability Network Plan for Voice, Data and Fax Services

G561:2009 (.pdf, 123 KB)

G561 defines the industry agreed call handling arrangements to support mobile number portability. In particular, this plan describes call handling between interconnected networks for circuit switched voice, data and fax calls to portable mobile numbers. First published September 2000. Updated December 2000 to align Section 7 of ACIF G561 with the ACCC direction to ACA on MNP of November 2000. Updated March 2002 to clarify use of service digits for transfer/port of service between networks operated by same organisation e.g. GSM to CDMA, 2G to 3G.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G565:2009 Mobile Number Portability Network Plan for SMS

G565:2009 (.pdf, 164 KB)

G565:2009 specifies industry agreed routing arrangements to enable correct delivery of inter-carrier SMS.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G567:2015 Switchless Multibasket Billing Redirection

G567:2015 (.pdf, 241 KB)

In 2015 a minor revision was conducted to remove sections on Customer Authorised Representative and Information provided to the End User by the GSP, the intent of both of which were captured in the Customer Authorisation Industry Guideline (G651:2015).

 

Reconfirmation

The Guideline was reconfirmed in 2016 and the next review is scheduled to occur in November 2021.

 


G571:2002 Building Access Operations and Installation

G571:2002 (.pdf, 891 KB)

Defines standardised processes for the installation of telecommunications infrastructure in multi-tenanted buildings.

Reconfirmation

The Guideline was reconfirmed in 2011 and the next review is scheduled to occur in June 2016.

G572:2007 Unconditioned Local Loop Service Fault Management

G572:2007 (.pdf, 431 KB)

Describes interoperator processes for recording, tracking and resolving individual customer and network ULLS faults, processes for ULLS testing by Access Seekers, definitions of fault types, procedures for restoring service and processes for handling DSL faults caused by interference.


Reconfirmation

The Guideline was reconfirmed in 2016 and the next review is scheduled to occur in November 2021.
 


G573.1:2009 Mobile Number Portability IT Specification Part 1: Transaction Analysis

G573.1:2009 (.pdf, 730 KB)

Identifies the functional and technical baseline requirements for the support of C570:2009 Mobile Number Portability Industry Code.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.1:2009 Appendix E - XML Messaging Formats

G573.1:2009 Appendix E (.pdf, 549 KB)

Identifies and defines the XML format for the MNP intercarrier messaging.

Revision

Appendix E was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.2:2009 Mobile Number Portability IT Specification Part 2: Architecture and Messaging Requirements

G573.2:2009 (.pdf, 382 KB)

Specifies the requirements for the Messaging Nodes of the MNP Messaging Platform. Revised to confirm the attributes required to be advised to other participants.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G573.3:2010 Mobile Number Portability IT Specification Part 3: Common Network

G573.3:2010 (.pdf, 274 KB)

Specifies the requirements of the Private IP Network (PIPN) to provide interconnectivity which facilitates Mobile Number Portability.

Revision

A minor revision was conducted in 2010 to enhance current guidance on fault management processes and diagnostics in order to better address MNP fault scenarios arising from connectivity issues.


G574:2009 Mobile Number Portability - Customer Information

G574:2009 (.pdf, 155 KB)

Provides guidance for Suppliers on ongoing customer information provision about mobile number portability in general, including information provision on mobile contracts.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G575:2009 Mobile Number Portability Ported Number Register

G575:2009 (.pdf, 114 KB)

The Ported Number Register is required to enable effective routing of calls following mobile number portability and updates of porting management systems.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G577:2009 Mobile Number Portability Testing Strategy for Voice, Data and Fax Services

G577:2009 (.pdf, 112 KB)

G577 describes the joint network testing for voice, fax and data services to be conducted by PSDs and Mobile Carriers for mobile number portability. This is separate to and in addition to any internal testing conducted by any PSD or Mobile Carrier.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.

G578:2009 Mobile Number Portability Testing Strategy for SMS

G578:2009 (.pdf, 100 KB)

G578 describes the joint network testing to be conducted by Carriers and Carriage Service Providers for mobile number portability for SMS. This is separate to and in addition to any internal testing conducted by any CSP.

The Guideline was recofirmed in 2014 and the next review is scheduled to occur in 2019.


G579:2015 Mobile Number Portability Operations Manual

G579:2015 (.pdf, 452 KB)

This guideline sets out the operational arrangements for the implementation of MNP processes between Mobile Carriers (MCs), CSPs, Portability Service Suppliers (PSSs) and Network Providers (NPs) in the implementation of MNP which support the requirements of the MNP Code.

In 2015 a minor revision was conducted to remove certain requirements which were duplicated in other industry documents:

  • Section on Customer Authorisation Requirements deleted with the intent being captured in a new Customer Authorisation Industry Guideline (G651:2015); and
  • section on Reversal Authorisation Requirements deleted as the same provisions are set out in detail in the Mobile Number Portability Code (C570:2009 Incorporating Amendment No.1/2015).

G591:2006 Telecommunications in Road Reserves - Operational Guidelines for Installations

G591:2006 (.pdf, 224 KB)

Provides guidance for Road Authorities and Carriers to manage their respective facilities in road reserves safely, effectively and efficiently. It provides guidance on co-ordination, considerations for positioning telecommunications facilities in road reserves, attachment of telecommunications facilities to road authority structures, planning and sharing information.

Reconfirmation

The Guideline was reconfirmed in 2012 and the next review is scheduled to occur in 2017.


G592:2009 Mobile Number Portability IT Test Strategy

G592:2009 (.pdf, 185 KB)

Provides the framework for new participants to undertake Industry Testing.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G593:2009 Mobile Number Portability IT Test Plan

G593:2009 (.pdf, 1032 KB)

Details the test components required for a new participant to successfully complete MNP industry testing with all current participants. The testing will be conducted in three phases: Common Network Testing, Message Layer Testing and Application Layer Testing.

Revision

The Guideline was revised in 2009 to align with the revision of the MNP Code. The next review is scheduled to occur in December 2014.


G596:2013 Communication Support for Emergency Response

G596:2013 (.pdf, 446 KB)

The purpose of this Guideline is to provide a standard procedure for the cooperative handling by Carriers and Carriage Service Providers of incidents that require the coordination and communication support of Emergency response.


G597:2005 Pre-selection Operations Manual

G597:2005 (.pdf, 401 KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.

There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.

This document should be read in conjunction with:

C515:2005 Pre-selection

G598:2003 Pre-selection Billing Information Specification


G599:2005 Pre-selection IT Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G598:2003 Pre-selection Billing Information Specification

G598:2003 (.pdf, 281 KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Specifies the files, records and the operational details of the interface supplying the customer billing information from an Access Service Deliverer to a PSD following the customer's use of a Carrier's Access Override Code and supports the C515:2005 Pre-selection Industry Code.

This document should be read in conjunction with:

C515:2005 Pre-selection

G597:2005 Pre-selection Operations Manual

G599:2005 Pre-selection IT Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G599:2005 Pre-selection IT Specification

G599:2005 (.pdf, 372KB)

Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.

There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.

This document should be read in conjunction with:

C515:2005 Pre-selection

G597:2005 Pre-selection Operations Manual

G598:2003 Pre-selection Billing Information Specification

An Industry Operations List is also available for download to facilitate communication among Service Providers.

Industry Operations Lists


G600:2016 Allocation of Eligible Party Identification Codes

G600:2016 (.pdf,  275 KB)

Defines the arrangements to allow Eligible Parties to apply for Communications Alliance Eligible Party Identification Codes and the Communications Alliance processes for the allocation and publication of those codes.

Revision

A minor revision was conducted in 2016  to add NBN related entities and segments, including associated changes to Appendix A. Included in this revision was some clarification to the issue and recovery of EPID Codes, as well as updating Code and Guideline references.


G602.1:2016 Local Number Portability IT Specifications and Operations Manual Part 1 - General, Give Back and Ported Local Number Register Processing

G602.1:2016(.pdf, 649 KB)

Defines the General, Give Back and Ported Local Number Register Processing operational arrangements and the IT Specifications for the implementation of Local Number Portability processes between Carriers and CSPs described in the C540:2013 Local Number Portability Industry Code.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.

 


G602.2:2016 Local Number Portability IT Specifications and Operations Manual Part 2 - Category A Processing

G602.2:2016 (.pdf, 963 KB)

Defines the Category A Processing operational arrangements and the IT Specifications for the implementation of Local Number Portability processes between Carriers and CSPs described in the C540:2013 Local Number Portability Industry Code.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.


G602.3:2007 Local Number Portability IT Specifications and Operations Manual Part 3 - Category B Processing

G602.3:2007 (.pdf, 853 KB)

Defines the Category B Processing operational arrangements and the IT Specifications for the implementation of Local Number Portability processes between Carriers and CSPs described in the C540:2007 Local Number Portability Industry Code.

This document was withdrawn as part of the 2013 LNP Code revision.


G602.4:2016 Local Number Portability IT Specifications and Operations Manual Part 4 - Category C Processing

G602.4:2016 (.pdf, 1,149 KB)

Defines the Category C Processing operational arrangements and the IT Specifications for the implementation of Local Number Portability processes between Carriers and CSPs described in the C540:2013 Local Number Portability Industry Code.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.


G602.5:2013 Local Number Portability IT Specifications and Operations Manual Part 5 - Category D Processing Defines the Category D Processing

G602.5:2013(.pdf, 867 KB)

Defines the Category D Processing operational arrangements and the IT Specifications for the implementation of Local Number Portability processes between Carriers and CSPs described in the C540:2013 Local Number Portability Industry Code.


G603:2013 Local Number Portability IT Test Strategy

G603:2013(.pdf, 389 KB)

Defines the framework for testing of IT Specifications associated with G602.1:2013 Local Number Portability Operations Manual and IT Specification Industry Guideline


G604:2013 MNP Ongoing Test Plan for Voice Fax and Data Services

G604:2013 (.pdf, 259 KB)

G604:2013 defines the ongoing MNP specific testing recommended to be performed by new PSDs and Mobile Carriers.

The Guideline was revised in 2013 to reflect changes to mobile networks in Australia (e.g. the shutdown of CDMA networks, consolidation of networks).


G608:2004 EIE Infrastructure Common Network Specification

G608:2004 (.pdf, 737 KB)

Specifies the requirements of the EIEnet to provide interconnectivity which facilitates electronic information exchange between participants.

G608:2004 was re-published in 2015 as a Communications Alliance document to reflect the organisational name change from ACIF to Communications Alliance. No other change to content has been made.


G612:2012 Customer Requested Barring

G612:2012 (.pdf, 245 KB)

Defines the customer requested blocking of access from a customer's telephone service to a Carrier's or a Carriage Service Provider's service offering.


G613.1:2016 Local Number Portability IT Test Plan Part 1

G613.1:2016 (.pdf, 388 KB)

Provides the basis of the framework for testing general LNP functionality and new participants to LNP.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.


G613.2:2016 Local Number Portability IT Test Plan Part 2 - Category A

G613.2:2016 (.pdf, 697 KB)

Provides the basis of the framework for testing LNP functionality for Category A processes and new participants to LNP.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.


G613.3:2004 Local Number Portability IT Test Plan Part 3 - Category B

G613.3:2004 (.pdf, 776 KB)

Provides the basis of the framework for testing LNP functionality for Category B processes and new participants to LNP.

This document was withdrawn as part of the 2013 LNP Code revision.


G613.4:2016 Local Number Portability IT Test Plan Part 4 - Category C

G613.4:2016 (.pdf, 1,187 KB)

Provides the basis of the framework for testing LNP functionality for Category C processes and new participants to LNP.

The Guideline was revised in 2016 to ensure consistency with the revised Local Number Portability Industry Code Incorporating Variation No.2/2016 (C540:2013).
Response Code 017 changed to No longer required.


G613.5:2013 Local Number Portability IT Test Plan Part 5 - Category D

G613:.5 2013 (.pdf, 478 KB)

Provides the basis of the framework for testing LNP functionality for Category D processes and new participants to LNP.


G614:2003 Integration Testing Strategy for ACIF C515:2002 Pre-Selection

G614:2003 (.pdf, 401 KB)

Defines the framework for the testing of IT Specifications prior to the implementation of AC515:2005 Pre-selection Code and associated Guidelines.


G615:2003 Inter-carrier Test Plan for ACIF C515:2003 Pre-Selection

G615:2003 (.pdf, 1040 KB)

Specifies the detailed IT Test Plans required to be successfully completed prior to the implementation of C515:2005 Pre-selection Industry Code and associated Guidelines


G621:2004 EIE Compliance Standards

G621:2004 (.pdf, 227 KB)

Identifies the EIE Compliance Standards and introduces and explains the steps required for an Application Provider to setup an application using EIE infrastructure.

G621:2004 was re-published in 2015 as a Communications Alliance document to reflect the organisational name change from ACIF to Communications Alliance. No other change to content has been made.


G622:2004 EIE Administration Node Connectivity Testing

G622:2004 (.pdf, 239 KB)

Provides the basis of the framework for new Participants to undertake successful EIE connectivity testing with the EIE Administration Node.

G622:2004 was re-published in 2015 as a Communications Alliance document to reflect the organisational name change from ACIF to Communications Alliance. No other change to content has been made.


G643:2012 Mobile Location Information (MoLI) Processes for Emergency Calling and Rescue Coordination

G643:2012 (.pdf, 400 KB)

Describes the processes to be used by Mobile Carriers to provide the location information of an active mobile device to an Emergency Service Organisation or the Australian Maritime Safety Authority in response to an authorised request about an Emergency Call.

The content of G643:2012 now appears in Part 4 of G557:2014.


G645:2011 Fibre Ready Pit and Pipe Specification for Real Estate Development Projects

G645:2011 (.pdf, 525 KB)

The Guideline is designed to:

  • outline the minimum standard for Telecommunications pit and pipe installation within Real Estate Development Project to be considered a Fibre Ready Facility;
  • describe recommended processes for the design and installation of pit and pipe facilities for use in the deployment of Optical Fibre Lines in a Real Estate Development Project; and
  • describe the recommended materials used in the design and installation of pit and pipe facilities.